Wellness resources

Wherever you are on your health journey, our health plans include all kinds of wellness programs and health services designed to support you.

Important: The member benefits listed here are included with traditional UnitedHealthcare plans. See the Surest pre-member website to learn about additional benefits available with Surest plans.

Get 1-on-1 support

Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here Monday through Friday during business hours to help you understand your benefits, make more informed health care decisions and access the care that fits your needs. 

Advocate4Me member support

Making meds more affordable

UnitedHealthcare’s Vital Medication Program offers select prescription drugs at no additional cost. This means there may be no out-of-pocket cost, copay or deductible on select prescription drugs that may be essential to your health, including:

  • Insulin – rapid, short-and long-acting for diabetes
  • Epinephrine – allergic reaction
  • Glucagon – hypoglycemia (low blood sugar)
  • Naloxone – opioid overuse
  • Albuterol inhaler – asthma

Keeping care on track

Preventive care - such as routine annual checkups and certain recommended age-appropriate screenings and immunizations - is covered by most UnitedHealthcare plans for little or no out-of-pocket when you see network providers. A preventive care visit may be a good time to help establish your relationship with your primary care provider. It can also help you manage your health and create a connection for future medical services.

Preventive care

Convenient 24/7 Virtual Visits

With 24/7 Virtual Visits, you can connect to a provider by phone or video* – on myuhc.com or the UnitedHealthcare® app. Providers can diagnose and treat a wide range of health conditions, including many of the same conditions as an emergency room (ER) or urgent care. Providers may even prescribe medication**, if needed.

Virtual visits

Support your emotional well-being

Whether you’re in a time of greater need or want to work on personal growth, you can get connected to self-help digital tools, in-person or virtual behavioral health providers and more. These resources and programs are designed to help with a variety of concerns from depression and anxiety to mental health and substance disorder services

Behavioral health virtual visits

Reaching out may be hard —especially if you might not want anyone to know you’re hurting. From the privacy of home and the convenience of your mobile device* or computer, you can receive caring support from a licensed therapist.

Designed to help treat conditions like ADD/ADHD, anxiety, mental health disorders, addiction, and depression, virtual therapy offers confidential counseling and includes:

  • Private video sessions — in your home and at a time that’s convenient for you
  • Help with coping for adults, children, and teens — your licensed therapist may provide a diagnosis, treatment and medication if needed
  • Similar standard of care as in-person visits — you can see the same therapist with each appointment and establish an ongoing relationship

Once your coverage is effective, be sure to register on myuhc.com or call the number on your health plan ID card. 

In the moment support

Sometimes it just helps to have someone to talk to. With the Employee Assistance Program (EAP), you can reach an EAP coordinator 24/7 online or by phone for confidential conversation and referrals to expert care and services. EAP can help you and your family:

  • Address depression, stress, anxiety or substance use issues
  • Improve relationships at home or work
  • Work through emotional issues or grief
  • Get legal or financial assistance
  • Find support for child and elder care services

Employee assistance program

Get in on UHC Rewards

With UnitedHealthcare Rewards, you can earn rewards for reaching program goals and completing one-time activities. The reward activities you want to take part of are up to you — same goes for ways to spend your earnings.

Included in your health plan at no additional cost, UHC Rewards offers a variety of actions that lead to rewards and are also designed to help inspire healthier habits.

  • Connect a tracker and get access to even more reward activities
  • Take a health survey
  • Get a flu shot
  • Complete a biometric screening

UnitedHealthcare Rewards

Flexible fitness options

Designed to make your fitness journey more fun and engaging, One Pass Select® allows you to find a routine and choose a membership tier to fit your lifestyle. Here's how it works:

  • Access a large gym network, including national fitness centers and boutique studios​
  • Use any location in your network tier at no additional cost​
  • Change tiers monthly to create a routine that fits your lifestyle​
  • Cancel your membership at any time by giving a 30-day notice​
  • Add unlimited family members (age 18+) to an existing account. New members can select any membership tier, and you’ll receive a 10% discount on their membership.​

One Pass Select

Help paying for care

Care Cash® is a preloaded debit card to use toward cost sharing for certain network health care expenses, like deductibles and copays. It comes loaded with $200 for individual or $500 for family plans and is available to spend right away. It can be used to help pay for:

  • Primary care visits
  • Specialty care
  • Outpatient behavioral health visits
  • Urgent care and more 

Care cash

Rewards for exercising

The Sweat Equity® physical fitness reimbursement program allows you to earn up to $200 every 6 months for meeting program exercise requirements. To get rewarded, complete 50 workouts within a 6-month period and submit a reimbursement form. Qualifying workouts include gym visits, fitness classes and events, and any mix of these options.​

Sweat Equity

Start living tobacco-free

With a coach on your side, it may be easier to leave tobacco behind. The Quit For Life® program includes access to the Quit For Life mobile app, support from a Quit Coach® and more to help you customize a quit plan and help you go tobacco-free

Quit for Life

Virtual access to second opinions​

Whether you're trying to understand a diagnosis, choose between treatment options, or changing a medication, you can get a virtual second opinion through 2nd.MD. Within days by video or phone, you’ll be connected with a doctor who will provide personalized information to help you understand your options.

LGBTQ+ community care and support

Having a health plan that supports who you are matters. Some benefits that may be of interest to members and allies of the LGBTQ+ community include:​

  • Gender-affirming procedures and services​
  • Behavioral health clinicians offering confidential support​
  • A variety of family planning benefits​
  • HIV prevention and services​
  • Access to trained UnitedHealthcare Advisors to advocate for your well-being​

Support managing orthopedic pain

Specialist Management Solutions provides support if you’re experiencing spine or joint pain and lower back pain. Our dedicated orthopedic nurse team helps you find quality care so that you can get back to your favorite activities. They can help you:

  • Connect with high-quality providers
  • Learn more about your diagnosis and treatment options
  • Understand costs, your benefits and potential savings
  • Manage pain
  • Prepare for surgery and recovery, if needed

Support with Benefit Ally

With UnitedHealthcare Benefit Ally® included in your medical plan, you will automatically receive a check when a qualified, covered medical event is identified. You won’t need to file claims or submit receipts and you can use the money any way you like.

Covered services include:

  • Accidents such as ambulances, emergency room visits, urgent care, X-rays or MRIs and follow-up provider visits
  • Critical illnesses such as cancer, heart attack and stroke
  • Indemnity such as hospital or intensive care unit (ICU) admissions and stays

Simplifying your claim process

Benefit Assist® actively works to get your benefit payment to you when you have both a UnitedHealthcare medical plan and a supplemental health plan – such as Accident, Critical Illness and/or Hospital Indemnity. The program helps streamline the claims process to make sure you get the benefits you’re eligible for – and get them more easily. If any of your medical claims appear to qualify for a supplemental health plan benefit payout, you will either be paid automatically or contacted directly.