Let the search for providers begin

The doctors and facilities in our network have agreed to provide services at a discount, which may help lower your health care costs — that's why searching for network providers makes good sense.

Health care providers

Before choosing a plan, check to see if your preferred doctor or facility is in that plan's provider network.

The importance of a primary care provider

Whether or not you elect a medical plan that requires a primary care provider (PCP), one of the most important decisions you’ll make for your health is choosing a PCP. A PCP is the doctor who knows you best.

Your PCP is typically your first point of contact when you have medical questions or issues. They can help you navigate these decisions and get you the care you need. A PCP may also help you save time and avoid surprises.

As your primary contact, they’ll know your health history and health goals. In addition, they provide routine care – such as annual checkups – which may help identify potential health issues earlier. They can refer you to a specialist, if needed. So even when a health plan doesn’t require you to select a PCP, it’s still a good idea to have one.

Friendly reminder

If a PCP is required by your selected plan, please be sure to choose a PCP for each plan member when enrolling in a family health plan. If you don’t select a PCP by the deadline, one will be selected for you – but know that you can change you PCP anytime.

The importance of a primary care provider (PCP)

Choosing a primary care provider

To get started, click the provider directory link for the plan you’re interested in, then follow these steps:

Under What type of Medical Care can we help you find near, choose Change Location, fill in your location information and select Update Location
Under Find Health Care by Category, select People > Primary Care > All Primary Care Providers to see a listing of PCPs
Scroll through the listing and select the name of the network PCP you’d like to have coordinate your care
Click on the PCP’s name for the PCP’s 14-digit Provider ID number – you’ll need that when you enroll

Transferring records to a new provider

If you’re selecting a new primary care provider, there’s an easy way to make sure your medical history stays with you. To transfer your records, you have 2 options:

Complete this release form and send it directly to the office of your current PCP.
Complete this release form when you check in for a visit to your new PCP — the office will help ensure your records are transferred.

Patient Authorization to Disclose Protected Health Information (English)

Patient Authorization to Disclose Protected Health Information (Spanish)

Behavioral health care providers

Behavioral health is about more than just mental health. It includes issues from addiction to anger management, coping with grief to dealing with stress and other challenges. It’s an important part of your overall well-being — because how you feel matters. And caring support from behavioral health providers is a part of your plan.

Before choosing a plan, check to see if your preferred provider is in that plan's provider network.