Here for health, here to help

Whether you feel healthy, are looking for some health information, or are trying to manage a health condition, you'll have access to online resources as well as health and wellness resources designed to help make using your benefits easier and more convenient. As a member, if you have questions that need answers, contact UnitedHealthcare at the phone number on your health ID card. 

Important: Some services listed on this page may not be offered with your plan. Please see your enrollment materials and other plan documents from your employer to learn what is included with your plan.

Resources to help you manage your plan and manage your care

Below is a sampling of programs available to UnitedHealthcare members. Please remember to read your enrollment materials to find the resources and programs available under your plan. 

Access your plan details easily

With myuhc.com®, you’ve got your own personalized health hub built to help you manage your health plan 24/7. With myuhc.com, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.

  • Search for a network doctor
  • Find and estimate the cost of care
  • View claims details
  • Check your plan balances

Get on-the-go access

With the UnitedHealthcare app®, you get your health info, wherever you go. When your health plan's right at your fingertips, you can manage your benefits anytime, anywhere.

Download the UnitedHealthcare app to:

  • Find nearby care options in your network
  • See your claim details and view progress toward your deductible 
  • View and share your digital health plan ID card
  • Video chat with a doctor 24/7

Transition of care

If you are new to UnitedHealthcare and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care. That’s why we offer Transition of Care, which lets you continue to receive care - for a limited time - as we help you make the change to a network provider.

To see if you qualify and to obtain a Transition of Care form, speak with your benefit manager. Be sure to advise them of your state of residence so that you are given the proper form.

Member resources

So what happens next? Learn how to get started using your benefits and taking charge of your health, from tools to help you choose a doctor and manage costs, to knowing where to find care - all in one spot. 

Learn more about preventive care

A big part of living a healthier life is detecting health issues early. Following clinically accepted age and gender preventive care guidelines for screenings and immunizations may help you manage your health. The interactive Preventive Care Guidelines tool makes it quicker and easier to get the guidelines that may be right for you and a checklist you can use in talking with your doctor.

Support with a personal touch

Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you:

  • Understand your benefits
  • Make more informed health care decisions
  • Access the care that fits your needs

Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.

Connect 24/7 with Virtual Visits

With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through myuhc.com® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.

24/7 Virtual Visits are good for common conditions such as:

  • Allergies
  • Bronchitis
  • Eye infections
  • Flu
  • Headaches / migraines
  • Rashes
  • Sore throats
  • Stomachaches

Support your emotional well-being

Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.

Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:

  • Stress relief
  • Depression and anxiety
  • Relationship difficulties
  • Coping with grief and loss
  • Medication management
  • Compulsive habits and eating disorders
  • Alcohol and drug use
After your coverage begins, you can check benefit eligibility and get started by calling the number on your health plan ID card or visiting myuhc.com.

The information and therapeutic approaches in this article are provided for informational and/or educational purposes only. They are not meant to be used in place of professional clinical consultations for individual health needs. Certain treatments may not be covered in some benefit plans. Check your health plan regarding your coverage of services.