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Here for health, here to help

Whether you feel healthy, are looking for some health information, or are trying to manage a health condition, you'll have access to online resources as well as health and wellness resources designed to help make using your benefits easier and more convenient. As a member, if you have questions that need answers, contact UnitedHealthcare at the phone number on your health ID card. 

Important: Some services listed on this page may not be offered with your plan. Please see your enrollment materials and other plan documents from your employer to learn what is included with your plan.

Resources to help you manage your plan and manage your care

Below is a sampling of programs available to UnitedHealthcare members. Please remember to read your enrollment materials to find the resources and programs available under your plan. 

Anytime access to your plan

With myuhc.com® you’ll have secure access to your own personal health hub, full of the information you need to make the most of your plan.

Once your coverage starts, you can: ​

  • Find and estimate costs
  • Search providers
  • View plan balances and claim details​
  • Learn about covered preventive care
  • Access your health plan ID card

myuhc.com

All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care and Costs section.

Access your plan on the go

With the UnitedHealthcare® app, you’ll have access to all kinds of information, right when you need it. No digging or searching for answers – it’s all there in 1 secure place.

Here are just some of the things you can do:

  • Check claims and coverage details
  • Search providers and compare costs
  • Add your health plan details to your smartphone’s digital wallet

UnitedHealthcare app

Data rates may apply.

The UnitedHealthcare® app is available for download for iPhone® or Android®. iPhone is a registered trademark of Apple, Inc. Android is a registered trademark of Google LLC.

All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care and Costs section.

Explore member resources

Discover all the member resources available to you – like tools to help you pick a doctor, keep costs down and find quality care that fits your needs.

Visit member resources on uhc.com Opens in a new tab

Keeping care on track

Preventive care - such as routine annual checkups and certain recommended screenings and immunizations - is covered by most UnitedHealthcare plans for $0 out-of-pocket when you see network providers. A preventive care visit may be a good time to help establish your relationship with your primary care provider. It can also help you manage your health and create a connection for future medical services.

Preventive care

Certain preventive care items and services, including immunizations, are provided as specified by applicable law, including the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services may be based on your age and other health factors. Other routine services may be covered under your plan, and some plans may require copayments, coinsurance or deductibles for these benefits. Always review your benefit plan documents to determine your specific coverage details.​

Providing 1-on-1 support

Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you understand your benefits, make more informed health care decisions and access the care that fits your needs.

Advocate4Me member support

Advocate4Me® should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through the program is for informational purposes only and provided as part of your health plan. Wellness nurses, coaches and other representatives cannot diagnose problems or recommend treatment and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. The program is not an insurance program and may be discontinued at any time. Additionally, if there is any difference between this information and your coverage documents (Summary Plan Description, Schedule of Benefits, and any attached Riders and/or Amendments) your coverage documents govern.

The UnitedHealthcare® app is available for download for iPhone® or Android®. iPhone is a registered trademark of Apple, Inc. Android is a registered trademark of Google LLC.

Convenient 24/7 Virtual Visits

With 24/7 Virtual Visits, you can connect to a provider by phone or video* – on myuhc.com or the UnitedHealthcare® app. Providers can diagnose and treat a wide range of health conditions, including many of the same conditions as an emergency room (ER) or urgent care. Providers may even prescribe medication**, if needed.

Virtual visits

*Data rates may apply.
**Certain prescriptions may not be available, and other restrictions may apply.

The UnitedHealthcare® app is available for download for iPhone® or Android®. iPhone is a registered trademark of Apple, Inc. Android is a registered trademark of Google LLC. 

24/7 Virtual Visits is a service available with a Designated Virtual Network Provider via video, or audio-only where permitted under state law. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. 24/7 Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members. Check your benefit plan to determine if these services are available.

Emotional well-being support

Whether you’re in a time of greater need or want to work on personal growth, you can get connected to self-help digital tools, in-person or virtual behavioral health providers and more.

These resources and programs are designed to help with a variety of concerns from depression and anxiety to mental health and substance disorder services.

This program should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. This program is not a substitute for a doctor’s or professional’s care. Consult with your clinician for specific health care needs, treatment or medication. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.