Thank you for considering UnitedHealthcare
Good Health Happens Together
Whether you're just starting out or mid-point in your career or looking to retirement, we're proud to serve you.
You have two Health Plan Options to choose from. Both plans give you access to our large statewide and national network, cover preventive care services 100% in the network (when coded appropriately as preventive care per the Affordable Care Act guidelines), and helps give you financial protection and health care support. Plus, each plan allows you and your covered spouse to reduce your out-of-pocket costs by completing your wellness activities to each earn 480 credits toward your HIA and earn a $250 Reward Card up to $500 per household.
Important network updates
Effective May 15, 2023, SHBP members enrolled in a Commercial or Medicare Advantage plan will have in network access to Grady Health System hospitals, facilities and physicians including:
- Grady Memorial Hospital
- Grady’s six neighborhood health centers
- Its new outpatient center Correll Pavillion
Effective May 1,2023, Northeast Georgia Health System (hospitals, facilities, and physicians) is out of network for UnitedHealthcare and SHBP members enrolled in the HMO or High Deductible Health Plan despite our many attempts to negotiate in good faith. To ensure you and your family have access to care you need while our negotiations with Northeast Georgia Health System continue, we want to provide you with additional information related to Continuity of Care and alternate in network facilities and physicians. Note that emergency care at Northeast Georgia Health System will continue to be covered at your network benefit level. Contact your dedicated advocate at 1-888-364-6352 for assistance in locating an in network provider and to answer your questions. You may also search for in-network providers using the UnitedHealthcare® mobile app.
Learn more about the benefits of a plan with UnitedHealthcare
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Access to telehealth and emotional support
On Jan. 1, 2023, the self-help app, Sanvello®, transitioned to Self Care by AbleTo®. Self Care includes many of the same features and benefits as the Sanvello app and members will still have access at no cost.
Existing users of the Premium version of Sanvello may continue to use it throughout their annual subscription were be invited to transition to Self Care by AbleTo beginning in January 2023, or at the renewal of their annual subscription.
We've extended access to telehealth visits to make it easier to connect with health care providers from the safety of your home.
We know this is a stressful time.
- Our emotional support team line is free of charge and open to anyone anytime. Call 866-342-6892 for support.
- Get help with stress, anxiety and depression with Self Care by Able To, a free mobile app.
UnitedHealthcare Reward Card and well-being incentive credits
NEW! Because achieving your best health is an important personal goal, UnitedHealthcare will reward you and your spouse for the steps you are taking by awarding a $250 Reward Card up to $500 per household when you each complete your wellness activities and redeem your 480 points through the Sharecare Redemption Center.
Earning the UnitedHealthcare reward is easy. Here's how:
- When you choose a UnitedHealthcare HMO or HDHP, you and your covered spouse are each eligible to earn up to 480 points to use toward eligible medical and pharmacy expenses by completing the actions under Be Well SHBP.*
- Once you each complete your wellness activities and redeem your 480 points through the Sharecare Redemption Center, UnitedHealthcare will mail you a $250 Reward Card within 8 weeks.
To qualify for points with the Be Well SHBP* well-being program and the UnitedHealthcare Reward Card, you must complete your wellness activities and redeem them between Jan. 1, 2023, and Nov. 30, 2023.
*Be Well SHBP is the SHBP well-being program administered by Sharecare.
Turning 65?
Reaching retirement can be an exciting milestone. Just be sure you're ready to enroll in Medicare when the time comes, so you have the extra support and resources to help you stay your healthiest as you start your next chapter. And with the UnitedHealthcare® Group Medicare Advantage (PPO) Prescription Drug plan (MAPD) designed for State Health Benefit Plan Medicare-eligible members, you'll not only see benefits traditionally covered by Medicare, but you'll have access to programs that go above and beyond for your health.
For more information, contact your care advocate at 877-246-4190, Monday - Friday, 8:00 a.m. to 8:00 p.m., local time or visit UHCVirtualRetiree.com/SHBP
Fraud and abuse: Please notify the Plan of any fraudulent activity regarding Plan members, providers, payment of benefits, etc. Call 1-888-364-6352.
Certain preventive care items and services, including immunizations, are provided as specified by applicable law, including the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services may be based on your age and other health factors. Other routine services may be covered under your plan, and some plans may require copayments, coinsurance or deductibles for these benefits. Always review your benefit plan documents to determine your specific coverage details.
The UnitedHealthcare® app is available for download for iPhone® or Android®. iPhone is a registered trademark of Apple, Inc. Android is a registered trademark of Google LLC.
The AbleTo® mobile application should not be used for urgent care needs. If you are experiencing a crisis or need emergency care, call 911 or go to the nearest emergency room. The Self Care information contained in the AbleTo mobile application is for educational purposes only; it is not intended to diagnose problems or provide treatment and should not be used on its own as a substitute for care from a provider. AbleTo Self Care is available to members ages 13+ at no additional cost as part of your benefit plan. Self Care is not available for all groups in District of Columbia, Maryland, New York, Pennsylvania, Virginia or West Virginia and is subject to change. Refer to your plan documents for specific benefit coverage and limitations or call the toll-free member phone number on your health plan ID card. Participation in the program is voluntary and subject to the terms of use contained in the mobile application.
Administrative services provided by United HealthCare Services, Inc. or their affiliates.
EI232383403.0 5/23 © 2023 United HealthCare Services, Inc. All Rights Reserved.
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