Neonatal Resource Services (NRS) provides a dedicated team of experienced neonatologists, neonatal intensive care unit (NICU) nurse case managers and social workers who can provide support and assistance during your infant’s admission to the NICU. The case manager will also provide discharge planning assistance and ongoing support post-discharge based on your infant’s needs.
Members can take part in the NRS program by calling the member phone number on their ID Card.
The plan pays benefits under the Covered Health Care Service Category in your plan documents.