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Care management

Wherever you are on your health journey, our health plans include all kinds of wellness programs and health services designed to support you.

Mental health support

Calm Health is available through your plan at no additional cost to you. This means you’ll have access to the widely recognized mental well-being Calm app, which offers resources for sleep, meditation and mindfulness. With 24/7 access to digital content, you can set your own pace on the path toward a healthier you as you get help with information to meet goals like better sleep, building skills to manage stress, developing resiliency and building a mindfulness habit.

Calm Health

Calm Health is not intended to diagnose or treat depression, anxiety, or any other disease or condition. The use of Calm Health is not a substitute for care by a physician or other health care provider. Any questions that you may have regarding the diagnosis, care, or treatment of a medical condition should be directed to your physician or health care provider. Calm Health is a mental wellness product.

Calm Health is not available to UnitedHealthcare E&I Fully Insured customers/members in District of Columbia, Maryland, New York, Pennsylvania, Virginia and West Virginia.

Guided cancer support

With Cancer Resources Services, you’ll have access to experienced cancer nurses who can provide guidance and support to you and your family during your cancer journey. They’ll help you understand your diagnosis, share information to help you make more informed decisions about your care and find emotional support for you and your family members.

Cancer resources

Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self-Funded or Self-Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.

Help for kidney disease

If you’ve been diagnosed with kidney disease, the Comprehensive Kidney Solution program will connect you with experienced nurses who can help you learn how to manage the disease. They will also work with your doctor, dialysis centers and others on your care team.

Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self-Funded or Self-Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.

Digital back and joint pain management

Kaia Health is a digital app for back, joint and chronic pain management giving you access to physical exercises and mind-body relaxation, at no extra cost to you.

With Kaia, you can:

  • Fit simple exercises into your day
  • Get real-time feedback on your technique, using your phone or tablet camera
  • Message a Kaia coach and physical therapist for resources, tools and education in the app

All trademarks are the property of their respective owners.

Kaia Health’s care team has coverage in all 50 US states, and we are aware of telehealth and PT restrictions across all 50 states. To navigate these restrictions, we work with each member’s benefits, health plan and our partner ecosystems to ensure our care is delivered safely, effectively, and properly against those restrictions. Our team has care navigation capabilities to help support this process. Kaia is an exercise therapy application and does not/is not intended to diagnose, treat, prevent, cure or mitigate any musculoskeletal disease or condition. The Kaia Health product may not be suitable for individuals who are not cleared for physical activity by their physician.

Maternity support

Maternity support is designed for all parents, no matter what the pregnancy journey looks like. Providing information and resources on everything from pregnancy planning to postpartum care, this program includes 24/7 access to online courses covering trimester benchmarks, nutrition and exercise during pregnancy, breastfeeding and more.

Maternity support

The information provided under Maternity Support is for general informational purposes only and is not intended to be nor should be construed as medical and/or nutritional advice. Participants should consult an appropriate health care professional to determine what may be right for them. If you believe you may have an emergency medical condition you should seek immediate care at an emergency department or call 911. Employers are responsible for ensuring that any wellness programs they offer to their employees comply with applicable state and/or federal law, including, but not limited to, GINA, ADA and HIPAA wellness regulations, which in many circumstances contain maximum incentive threshold limits for all wellness programs combined that are generally limited to 30 percent of the cost of self-only coverage of the lowest-cost plan, as well as obligations for employers to provide certain notices to their employees. Employers should discuss these issues with their own legal counsel.

Get support managing your health

Whether you have questions about your health care options or healthier living, we’re here for you. Personal Health Support can help give you the information you need, so you can make informed decisions and focus on what’s really important.

This program can help you:

  • Get answers to questions about diagnosis and treatment options
  • Find a network doctor or facility
  • Learn about lifestyle changes, like diet and exercise, to help manage conditions
  • Connect with a registered nurse
  • Get online health education and support
  • Resolve billing or claims issues

Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self-Funded or Self-Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.

Building healthier habits

Real Appeal® is an online weight management program designed to help you build healthier habits and lose weight. It focuses on helping you take small steps that may have long-term results, and it provides support for key areas such as nutrition, fitness, motivation, and change. It includes online coaching, tools to track your progress, access to online fitness content, and more.

Real Appeal

Real Appeal® is a voluntary weight management program that is offered to eligible members at no additional cost as part of their benefit plan. The information provided under this program is for general informational purposes only and is not intended to be nor should be construed as medical and/or nutritional advice. Participants should consult an appropriate health care professional to determine what may be right for them. Results, if any, may vary. Any items/tools that are provided may be taxable and participants should consult an appropriate tax professional to determine any tax obligations they may have from receiving items/tools under the program.

Transplant care support

With Transplant Resources Services, you’ll have access to support throughout your care. In addition to being connected with experienced nurses who will help coordinate care with your doctors, you’ll have access to travel and lodging assistance as well as expert clinical support to help inform you on treatment plan options.

Transplant resources

Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self-Funded or Self-Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.