Here for health, here for help.

When you need help managing your health plan and health care, you've got tools and programs that help make it easier and more convenient. When you have questions that need answers, you've got a support team you can chat with. Check out all your health plan has to offer.

Digital tools and online resources

UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.

Access your plan easily.

With myuhc.com®you’ve got your own personalized health hub built to help you manage your health plan 24/7. Search for a doctor, find and price the network care you need, view claims details, refill your prescriptions, manage your financial accounts and so much more.

Once you are a member, please register and learn more at myuhc.com. 

 

All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care & Costs section.

Get on-the-go access.

The UnitedHealthcare® app helps you find care options in your network, see claim details and view progress toward your deductible, share your digital health plan ID card, log in with Touch ID® and even talk to a doctor by video 24/7 without leaving the app.

Transition of Care

If you are new to UnitedHealthcare and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care.

That’s why we offer Transition of Care, which lets you continue to receive care – for a limited time – as we help you make the change to a network provider.

To learn more about Transition of Care and to learn if you qualify:

All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care & Costs section.

Get more from your health plan with these member resources and services designed to help support you on the journey to your best health.

Resources for healthier living

Nurse Liaison

University of Missouri Nurse Liaison - Caroline Murphy


Telephone: (573) 296-0158
Email: caroline_murphy@uhc.com
Website: http://umurl.us/nurse

How Can a Nurse Liaison Help Me?
Nurse Caroline can help you: 

  • Better understand health and medical conditions and discuss treatment options
  • Help finding a primary care doctor or specialist
  • Help with chronic condition management such as Diabetes, Hypertension, Asthma, and Heart Disease
  • Educate and refer employees to available health and wellness programs and services
  • Monitor blood pressure, weight, and BMI
  • Assist with medication questions and preventive care questions

Caroline is available to meet in person, by phone, or email with questions.

Health Engagement Coordinator

University of Missouri Health Engagement Coordinator – Secily Adams­ ­
Work Cell: 314-413-3243
Office: 952-202-5337­ Email: Secily_adams@uhc.com

How Can a Health Engagement Coordinator Help Me?­ Secily is available to provide group education and identify resources to help manage lifestyle behaviors you may want to address such as weight loss, physical activity, nutrition counseling, and disease prevention. Secily can provide health education to group or individuals through in person or virtual classes. Secily can also serve as a point of contact for programs and can assist with coordinating onsite events, including health fairs, health screenings, fitness classes and more.

Behavioral Health Solutions

Access our large network of nearby behavioral health providers with options for either in-person or virtual care. The behavioral health benefit offers support for alcohol and drug use recovery, depression, anxiety and stress, coping with grief and loss, relationship difficulties, compulsive habits and disorders and medication management.

Members can learn more by calling the toll-free member phone number on your ID card or visiting liveandworkwell.com Access code: UMISSOURI.

Learn more about preventive care

A big part of living a healthier life is detecting health issues early. Following clinically accepted age and gender preventive care guidelines for screenings and immunizations may help you manage your health. The interactive Preventive Care Guidelines tool makes it quicker and easier to get the guidelines that may be right for you and a checklist you can use in talking with your doctor.

Have fun and get healthier

Rally® is a personalized digital experience designed to help you make small changes that may help improve your health. With missions built to help improve your diet, fitness and mood, you’ll earn Rally Coins that you can use for a chance to win rewards.

Plan members can get started by logging in to myuhc.com®.


Rally® Health provides health and well-being information and support as part of your health plan. It does not provide medical advice or other health services, and is not a substitute for your doctor's care. If you have specific health care needs, consult an appropriate health care professional. Participation in the health survey is voluntary. Your responses will be kept confidential in accordance with the law and will only be used to provide health and wellness recommendations or conduct other plan activities.

Lose weight, feel great

Real Appeal® is a weight loss program designed to help you lose weight and keep it off. From personalized 1-on-1 coaching to a Success Kit with simple steps toward transformation to an app with tracking tools and more, Real Appeal gives you up to a full year of support.

Connect with a doctor now

Whether on your computer via myuhc.com®  or on your mobile device* via the UnitedHealthcare® app, Virtual Visits lets you and your covered family members video chat with a doctor 24/7. With Virtual Visits, doctors can diagnose a wide range of non-emergency medical conditions such as bladder/urinary tract infections, bronchitis, coughing, migraine/headache, pinkeye, sinus problems and more.

Disease Care

Asthma Management

Get ongoing 1-on-1 support from a nurse, so you can breathe easier. When you join, you’ll partner with a nurse, who can help you manage your asthma symptoms, create an action plan and take steps to control health care costs. 

New members can get started by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/asthma to learn more.


Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.

Cancer Resource Services

Get personal support from an experienced cancer nurse who can help you understand your diagnosis and share information to help you make informed decisions about your care.

Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/cancerprograms.


Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.

Congenital Heart Disease Resource Services

Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers.

Members can get started by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/chdrs to learn more.


Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.

Chronic Obstructive Pulmonary Disorder Management

Get ongoing 1-on-1 support from a nurse, who can help you avoid triggers, manage your condition and understand your doctor's treatment plan. Plus, learn about tracking progress at home using a scale and app or tablet to help you take charge of symptoms.

Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/COPD.


Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.

Diabetes Management

Get ongoing 1-on-1 support from a nurse, who can help you answers to questions about diet and exercise, as well as support for monitoring your blood sugar and understanding medications.

Members can get started by calling the member phone number on their ID card, TTY 711 or visit myuhc.phs.com/diabetes to learn more.


Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.


Health Plan 101

Health care can be a pretty complex thing to understand. With Health Plan 101, we've gathered educational material to help you learn more, get answers to questions and discover all your health plan has to offer.

Health plan 101 video

Our Health plan 101 video explains the basics of how health plans work. Understand the difference between deductible and coinsurance, along with your options for where to go for care. It's health care made simple.

Important Materials and Resources

Here are some resources designed to help you learn more about the plans and benefits available.

Receive benefit and wellness news.

Benefit Awareness News® is a quarterly eNewsletter designed to help you take full advantage of your health benefits and make informed health care decisions.

New plan members can register on myuhc.com.