Here for health, here to help

When you need help managing your health plan and health care, you have access to online tools and wellness programs to help make it easier and more convenient. And, when you have questions that need answers, you've got a support team you can chat with.

Take a few minutes to look through this page to learn more about the additional benefits and programs being offered.

Digital tools and online resources

UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.

Easily access your plan details

With myuhc.com®, you’ve got your own personalized health hub to help you manage your health plan 24/7.  With myuhc.com, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.​

  • Search for a network doctor​ 
  • Get clear information about your benefits 
  • Find and estimate the cost of care​ 
  • View claims details​ 
  • Check your plan balances

myuhc.com

Get on-the-go access

Downloading the UnitedHealthcare® app gives you access to your health info, wherever you go. With your health plan right at your fingertips, you can manage your benefits, anytime, anywhere.

  • Find nearby care options in your network 
  • See your claim details and view progress toward your deductible 
  • View and share your digital health plan ID card 
  • Video chat with a doctor 24/7* – without leaving the app

UnitedHealthcare app

Transition of care

If you are new to UnitedHealthcare coverage and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care. That’s why we offer Transition of Care, which lets you continue to receive care - for a limited time - as we help you make the change to a network provider. 

To see if you qualify and to obtain a Transition of Care form, you can contact your benefit manager or call to speak with a UnitedHealthcare advocate. Be sure to advise them of your state of residence so that you are given the proper form. 

Get more from your health plan

These member resources and services are designed to help support you on the journey to your best health.


Healthier living resources

Nurse Liaison

University of Missouri Nurse Liaison - Caroline Murphy


Telephone: (573) 296-0158
Email: caroline_murphy@uhc.com
Website: http://umurl.us/nurse

How Can a Nurse Liaison Help Me?
Nurse Caroline can help you: 

  • Better understand health and medical conditions and discuss treatment options
  • Help finding a primary care doctor or specialist
  • Help with chronic condition management such as Diabetes, Hypertension, Asthma, and Heart Disease
  • Educate and refer employees to available health and wellness programs and services
  • Monitor blood pressure, weight, and BMI
  • Assist with medication questions and preventive care questions

Caroline is available to meet in person, by phone, or email with questions.

Health Engagement Coordinator

University of Missouri Health Engagement Coordinator – Secily Adams­ ­
Work Cell: 314-413-3243
Office: 952-202-5337­ Email: Secily_adams@uhc.com

How Can a Health Engagement Coordinator Help Me?­ Secily is available to provide group education and identify resources to help manage lifestyle behaviors you may want to address such as weight loss, physical activity, nutrition counseling, and disease prevention. Secily can provide health education to group or individuals through in person or virtual classes. Secily can also serve as a point of contact for programs and can assist with coordinating onsite events, including health fairs, health screenings, fitness classes and more.

Support your emotional well-being

Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.

Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:

  • Stress relief
  • Depression and anxiety
  • Relationship difficulties
  • Coping with grief and loss
  • Medication management
  • Compulsive habits and eating disorders
  • Alcohol and drug use

The information and therapeutic approaches in this article are provided for informational and/or educational purposes only. They are not meant to be used in place of professional clinical consultations for individual health needs. Certain treatments may not be covered in some benefit plans. Check your health plan regarding your coverage of services.

It helps to have someone to talk to

Our Employee Assistance Program (EAP) offers access to personalized support, resources and no-cost referrals. It’s confidential one-on-one help from a master's-level specialist.

EAP helps you and your family with a range of issues, including: 

  • Address depression, stress, anxiety or substance use issues 
  • Improve relationships at home or work 
  • Work through emotional issues or grief 
  • Get legal or financial assistance 
  • Find support for child and elder care services 

EAP coordinators are available 24/7 for confidential conversations and referrals. 

Employee assistance program

Keep up on preventive care

A big part of living a healthier life is detecting health issues early. Preventive care — such as routine wellness exams and certain recommended screenings and immunizations — is covered by most of our plans at no additional cost when you see network providers. A preventive care visit may be a good time to help establish your relationship and create a connection for future medical services.

Preventive care

Healthier starts here

Have fun and get healthier with Rally®, a digital experience that’s designed to help you achieve your health goals — from being more active to eating better — and reward you along the way.  When you join Rally, you’ll: 

  • Take a health survey and use your results to set goals 
  • Get personalized recommendations to build healthier habits 
  • Earn Rally Coins that you can use for a chance to win rewards 

With Rally, healthier living has its rewards. Get started as soon as your coverage begins by logging into myuhc.com

Rally

Lose weight, feel great

Connect with a community of support with Real Appeal®, an online weight loss program designed to inspire healthier behaviors.

It includes:

  • Online, coach-led group sessions that focus on a variety of wellness topics
  • A Success Kit with kitchen tools, guides and fitness equipment delivered to your door
  • Motivational resources and a personalized online dashboard to track your progress

As part of the Real Appeal community, you’ll have the support of other members to help cheer you on — right from the start.

Connect 24/7 with Virtual Visits

With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through myuhc.com® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.

24/7 Virtual Visits are good for common conditions such as:

  • Allergies
  • Bronchitis
  • Eye infections
  • Flu
  • Headaches / migraines
  • Rashes
  • Sore throats
  • Stomachaches

Virtual visits

Disease care resources

Asthma management

Get ongoing 1-on-1 support from a nurse, so you can breathe easier. When you join, you’ll partner with a nurse, who can help you manage your asthma symptoms, create an action plan and take steps to control health care costs.  

Plan members can get started by calling the member phone number on their ID card.

Cancer resource services

Cancer Resource Services is here to help connect you and your family with dedicated cancer nurses who can offer personalized support during diagnosis through treatment. They will help you understand your diagnosis and share information that may help you make more informed decisions about your care as well as find emotional support for you and your family members. 

Plan members can learn more by calling the member phone number on their ID card. 

Cancer resources

Congenital heart disease resource services

Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers. 

Members can get started by calling the member phone number on their ID card.

Chronic obstructive pulmonary disorder management

Get ongoing 1-on-1 support from a nurse, who can help you avoid triggers, manage your condition and understand your doctor's treatment plan. Plus, learn about tracking progress at home using a scale and app or tablet to help you take charge of symptoms. 

Members can learn more by calling the member phone number on their ID card. 

Diabetes management

Get ongoing 1-on-1 support from a nurse, who can help you answers to questions about diet and exercise, as well as support for monitoring your blood sugar and understanding medications. 

Members can get started by calling the member phone number on their ID card.