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Here for health, here for help
When you need help managing your health plan and health care, you've got tools and programs that help make it easier and more convenient. When you have questions that need answers, you've got a support team you can chat with. Check out all your health plan has to offer.
- Manage your plan
- Manage your care
Digital tools and online resources
UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.
For care needs and support
With MyCanopyHealth, you'll be able to easily access information and resources to help you manage your plan. Register on mycanopyhealth.com and download the MyCanopyHealth app to:
- View, change or schedule an appointment with your PCP*
- Review your clinical data, test results and health history*
- Set up an online visit with doctors within your medical group*
- Get 24/7 virtual visits with a licensed doctor
*participating providers
Access your plan easily
Please check your open enrollment forms to identify which of the above benefits apply to your plan.
All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care & Costs section.
Get on-the-go access
The UnitedHealthcare® app helps you find care options in your network, see claim details and view progress toward your deductible, share your digital health plan ID card, log in with Touch ID® and even talk to a doctor by video 24/7 without leaving the app.
Get more from your health plan with these member resources and services designed to help support you on the journey to your best health.
Please check your open enrollment forms to identify which benefits and resources apply.
Resources for healthier living
Talk to an advocate
Connect with an advocate over the phone, via myuhc.com® webchat or on the UnitedHealthcare® app — someone who can provide you with information and support to help you understand your benefits and claims, make more informed decisions about your health and access the care that helps fits your needs.
Call us at the number on your ID card Monday through Friday during business hours.
Advocate4Me services should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through Advocate services is for informational purposes only and provided as part of your health plan. Wellness nurses, coaches and other representatives cannot diagnose problems or recommend treatment and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. Advocate services are not an insurance program and may be discontinued at any time.
Behavioral Health Solutions
Access our large network of nearby behavioral health providers with options for either in-person or virtual care. The behavioral health benefit offers support for alcohol and drug use recovery, depression, anxiety and stress, coping with grief and loss, relationship difficulties, compulsive habits and disorders and medication management.
Members can learn more by calling the toll-free member phone number on your ID card or visiting liveandworkwell.com.
Enjoy life tobacco free
Quit tobacco for good with Quit For Life®, which provides the tools and 1-on-1 support to help you overcome cravings and withdrawals. The program includes access to a personal Quit Coach®, the Quit For Life app, Text2Quit℠ text messages, an online course and, based on eligibility, quit medications.
Upon becoming a plan member, you can enroll for the Quit For for Life program at myuhc.com.
The Quit For Life® program provides information regarding tobacco cessation methods and related well-being support. Any health information provided by you is kept confidential in accordance with the law. The Quit For Life program does not provide clinical treatment or medical services and should not be considered a substitute for your doctor’s care. Participation in this program is voluntary. If you have specific health care needs or questions, consult an appropriate health care professional. This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room.
Rewards for healthier actions
SimplyEngaged® is a fun and simple digital experience that connects you to personalized health recommendations, content and resources. When you complete certain health and wellness actions, you’ll earn rewards up to the maximum for that reward. Covered employees and covered spouses can earn rewards separately. Children may not participate.
Available tools and programs include: Health Survey, Biometric Screening, Coaching, Wellness, Rally Missions, Gym Check-In and a Cost Estimate.
24/7 Virtual Care
Whether on your computer via myuhc.com® or on your mobile device* via the UnitedHealthcare® app, Virtual Visits lets you and your covered family members video chat with a doctor 24/7. With Virtual Visits, doctors can diagnose a wide range of non-emergency medical conditions such as bladder/urinary tract infections, bronchitis, coughing, migraine/headache, pink eye, sinus infections and more.
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