When you need help managing your health plan and health care, you've got tools and programs that help make it easier and more convenient. When you have questions that need answers, you've got a support team you can chat with. Check out this page to see what your health plan has to offer.
UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.
With myuhc.com®, you’ve got your own personalized health hub to help you manage your health plan 24/7. With myuhc.com, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.
Downloading the UnitedHealthcare app® gives you access to your health info, wherever you go. With your health plan right at your fingertips, you can manage your benefits, anytime, anywhere.
If you are new to UnitedHealthcare coverage and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care. That’s why we offer Transition of Care, which lets you continue to receive care - for a limited time - as we help you make the change to a network provider.
To see if you qualify and to obtain a Transition of Care form, you can contact your benefit manager or call to speak with a UnitedHealthcare advocate. Be sure to advise them of your state of residence so that you are given the proper form.
Benefit Awareness News® is a quarterly eNewsletter designed to help you take full advantage of your health benefits and make informed health care decisions.
New plan members can register on myuhc.com.
Benefit Awareness eNewsletters contain general health information only and are not intended to provide medical advice. Consult an appropriate health care professional for your specific needs.
Sanvello™ is an app that uses clinically validated techniques designed to work together to relieve symptoms and help improve your mental well-being — anywhere, anytime. Learn cognitive behavioral therapy (CBT) techniques, access on-demand coping and meditation tools, track your daily moods, and find support in a vibrant peer community.
This app is available for download for iPhone® or Android®. iPhone is a registered trademark of Apple, Inc. Android is a registered trademark of Google LLC.
These member resources and services are designed to help support you on the journey to your best health.
Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you:
Available Monday through Friday during business hours, Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.
Advocate4Me member support
Connect with an advocate over the phone, via myuhc.com® webchat or on the UnitedHealthcare® app — someone who can provide you with information and support to help you understand your benefits and claims, make more informed decisions about your health and access the care that helps fits your needs.
Advocates are available 24/7.
Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.
Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:
Behavioral health solutions
Our Employee Assistance Program (EAP) offers access to personalized support, resources and no-cost referrals. It’s confidential one-on-one help from a master's-level specialist.
EAP helps you and your family with a range of issues, including:
EAP coordinators are available 24/7 for confidential conversations and referrals.
Employee assistance program
A big part of living a healthier life is detecting health issues early. Preventive care — such as routine wellness exams and certain recommended screenings and immunizations — is covered by most of our plans at no additional cost when you see network providers. A preventive care visit may be a good time to help establish your relationship and create a connection for future medical services.
Have fun and get healthier with Rally®, a digital experience that’s designed to help you achieve your health goals — from being more active to eating better — and reward you along the way. When you join Rally, you’ll:
With Rally, healthier living has its rewards. Get started as soon as your coverage begins by logging into myuhc.com.
Real Appeal® is a proven weight management program designed to help you get healthier and stay healthier. Available to you and eligible family members at no additional cost as part of your benefits, Real Appeal includes:
SimplyEngaged® Plus is a fun and simple digital experience that connects you to personalized health recommendations, content and resources. When you complete certain health and wellness actions, you’ll earn rewards up to the maximum for that reward. Covered employees and covered spouses can earn rewards separately. Children may not participate.
Available tools and programs include:
With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through myuhc.com® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.
24/7 Virtual Visits are good for common conditions such as:
If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care and offer benefits that may include:
Plan members can see covered services by visiting myuhc.com or calling the member phone number on their health ID card.
Centers of Excellence
Get ongoing 1-on-1 support from a nurse, so you can breathe easier. When you join, you’ll partner with a nurse, who can help you manage your asthma symptoms, create an action plan and take steps to control health care costs.
Plan members can get started by calling the member phone number on their ID card.
Get education and personal support before and after weight-loss surgery with the Bariatric Resource Services Program. Our nurse care managers will be there to help you along the way.
Cancer Resource Services is here to help connect you and your family with dedicated cancer nurses who can offer personalized support during diagnosis through treatment. They will help you understand your diagnosis and share information that may help you make more informed decisions about your care as well as find emotional support for you and your family members.
Plan members can learn more by calling the member phone number on their ID card.
Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers.
Members can get started by calling the member phone number on their ID card.
Get ongoing 1-on-1 support from a nurse, who can help you avoid triggers, manage your condition and understand your doctor's treatment plan. Plus, learn about tracking progress at home using a scale and app or tablet to help you take charge of symptoms.
Members can learn more by calling the member phone number on their ID card.
The State of Maryland is continuing their Wellness Plan in 2023. All employees, spouses and non-Medicare retirees are asked to complete all 4 wellness activities for 2023. Please note that 2023 is a reset year, so activities completed in 2022 will not carry over. Participating in this plan can help you save money on your health care with $0 copays on PCP and behavioral health office visits and 24/7 Virtual Visits, plus a reduction in specialist visit copays.
Save on specialist copays
Visit your PCP to get any recommended preventive screenings. If you complete at least 1 of the following screenings, you’ll save $5 on specialist copays.
How to register:
1. Log in or register at myuhc.com
2. Click on the “Health Resources” tab, then click “View Your Program”
3. Register for Rally
4. Go to the “Rewards” section to confirm your PCP
Note: You can find your status in the “I Get” section.
For more information, visit the Employee Health Benefits website at dbm.maryland.gov/benefits and click the “Wellness” tab. Here, you’ll find the Wellness Activities in the 2023 information sheet, along with the list of screenings and the Wellness Program Frequently Asked Questions (FAQs).
The State of Maryland Wellness Program offers free confidential health coaching to help you understand your health status and provide motivating support over the phone for: weight management, managing stress, physical activity, nutrition, quitting tobacco and heart health.
UnitedHealthcare members connect with your health coach at: 1-800-478-1057
Log in to myuhc.com® to access your personalized health care and benefits information.
Learn about the benefits available by reviewing this comparison document.
Your vision plan includes reimbursements for routine vision services and hardware when you use a network provider. You can choose from local and national network providers in Spectera Eyecare Networks.
To find a network provider, search by provider name, specialty or location at myuhcvision.com.
No claim forms are needed when you use a network vision provider. However, if you use an out-of-network provider, you will need to complete the Out-of-Network Claim Form.
For the price of your copay, you can set your sights on a huge range of frames — including those found in Warby Parker stores.
Frame designs — created in-house and made from top-tier materials.
Eyeglass treatments — come with scratch-resistant, smudge-resistant and anti-reflective treatments at no additional cost.
Helping others — For every pair purchased, a pair is given to someone in need.
Our vision plan now includes benefits designed to help ensure optimal eye health for women who are pregnant or breastfeeding.
The new maternity vision benefits includes coverage for a second eye exam during the plan year. You can also get a new pair of glasses - frames and lenses - if your vision prescription changes .5 diopter or greater in a plan year.
This benefit is available at no additional premium cost. Standard copays apply.
With this eye care program, children up to age 13 can receive a second eye exam each plan year. The program also offers coverage for a new pair of glasses (frames and lenses) if your child's vision prescription changes .5 diopter or greater in a plan year.
This coverage is available at no additional premium cost and standard copays apply.
Learn more about the plans and benefits being offered to you by reading your 2022 Open Enrollment Brochure.
Common forms you may need.
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