When you need help managing your health plan and health care, you've got tools and programs that help make it easier and more convenient. When you have questions that need answers, you've got a support team you can chat with. Check out this page to see what your health plan has to offer.
UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.
With myuhc.com®, you’ve got your own personalized health hub built to help you manage your health plan 24/7. With myuhc.com, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.
With the UnitedHealthcare app®, you get your health info, wherever you go. When your health plan's right at your fingertips, you can manage your benefits anytime, anywhere.
Download the UnitedHealthcare app to:
If you are new to UnitedHealthcare and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care. That’s why we offer Transition of Care, which lets you continue to receive care - for a limited time - as we help you make the change to a network provider.
To see if you qualify and to obtain a Transition of Care form, speak with your benefit manager. Be sure to advise them of your state of residence so that you are given the proper form.
Benefit Awareness News® is a quarterly eNewsletter designed to help you take full advantage of your health benefits and make informed health care decisions.
New plan members can register on myuhc.com.
Benefit Awareness eNewsletters contain general health information only and are not intended to provide medical advice. Consult an appropriate health care professional for your specific needs.
Sanvello™ is an app that uses clinically validated techniques designed to work together to relieve symptoms and help improve your mental well-being — anywhere, anytime. Learn cognitive behavioral therapy (CBT) techniques, access on-demand coping and meditation tools, track your daily moods, and find support in a vibrant peer community.
This app is available for download for iPhone® or Android®. iPhone is a registered trademark of Apple, Inc. Android is a registered trademark of Google LLC.
These member resources and services are designed to help support you on the journey to your best health.
Connect with an advocate over the phone, via myuhc.com® webchat or on the UnitedHealthcare® app — someone who can provide you with information and support to help you understand your benefits and claims, make more informed decisions about your health and access the care that helps fits your needs.
Advocates are available 24/7.
Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.
Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:
When life gets stressful, the Employee Assistance Program (EAP) is just a phone call away. EAP coordinators are trained to connect you with the specialist or service best able to help you:
A big part of living a healthier life is detecting health issues early. Following clinically accepted age and gender preventive care guidelines for screenings and immunizations may help you manage your health. The interactive Preventive Care Guidelines tool makes it quicker and easier to get the guidelines that may be right for you and a checklist you can use in talking with your doctor.
Have fun and get healthier with Rally®, a digital experience that’s designed to help you achieve your health goals — from being more active to eating better — and reward you along the way.
When you join Rally, you’ll:
With Rally, healthier living has its rewards and you can get started as soon as your coverage begins by logging into myuhc.com.
Connect with a community of support with Real Appeal®, an online weight loss program designed to inspire healthier behaviors.
As part of the Real Appeal community, you’ll have the support of other members to help cheer you on — right from the start.
SimplyEngaged® Plus is a fun and simple digital experience that connects you to personalized health recommendations, content and resources. When you complete certain health and wellness actions, you’ll earn rewards up to the maximum for that reward. Covered employees and covered spouses can earn rewards separately. Children may not participate.
Available tools and programs include:
With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through myuhc.com® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.
24/7 Virtual Visits are good for common conditions such as:
If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care and offer benefits that may include:
COEs are here to offer access to the care you need, when you need it.
Get ongoing 1-on-1 support from a nurse, so you can breathe easier. When you join, you’ll partner with a nurse, who can help you manage your asthma symptoms, create an action plan and take steps to control health care costs.
New members can get started by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/asthma to learn more.
Get education and personal support before and after weight-loss surgery with the Bariatric Resource Services program. Our nurse care managers will be there to help you along the way. Gain access to high-quality specialty care from top providers at leading regional bariatric programs, Lifestyle Change Management, and Personalized Clinical Management.
Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/brs.
Get personal support from an experienced cancer nurse who can help you understand your diagnosis and share information to help you make informed decisions about your care.
Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/cancerprograms.
Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers.
Members can get started by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/chdrs to learn more.
Get ongoing 1-on-1 support from a nurse, who can help you avoid triggers, manage your condition and understand your doctor's treatment plan. Plus, learn about tracking progress at home using a scale and app or tablet to help you take charge of symptoms.
Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/COPD.
The State of Maryland is continuing their Wellness Plan in 2023. All employees, spouses and non-Medicare retirees are asked to complete all 4 wellness activities for 2023. Please note that 2023 is a reset year, so activities completed in 2022 will not carry over. Participating in this plan can help you save money on your health care with $0 copays on PCP and behavioral health office visits and 24/7 Virtual Visits, plus a reduction in specialist visit copays.
Save on specialist copays
Visit your PCP to get any recommended preventive screenings. If you complete at least 1 of the following screenings, you’ll save $5 on specialist copays.
How to register:
1. Log in or register at myuhc.com
2. Click on the “Health Resources” tab, then click “View Your Program”
3. Register for Rally
4. Go to the “Rewards” section to confirm your PCP
Note: You can find your status in the “I Get” section.
For more information, visit the Employee Health Benefits website at dbm.maryland.gov/benefits and click the “Wellness” tab. Here, you’ll find the Wellness Activities in the 2023 information sheet, along with the list of screenings and the Wellness Program Frequently Asked Questions (FAQs).
The State of Maryland Wellness Program offers free confidential health coaching to help you understand your health status and provide motivating support over the phone for: weight management, managing stress, physical activity, nutrition, quitting tobacco and heart health.
UnitedHealthcare members connect with your health coach at: 1-800-478-1057
Log in to myuhc.com® to access your personalized health care and benefits information.
Learn about the benefits available by reviewing this comparison document.
Your vision plan includes reimbursements for routine vision services and hardware when you use a network provider. You can choose from local and national network providers in Spectera Eyecare Networks.
To find a network provider, search by provider name, specialty or location at myuhcvision.com.
No claim forms are needed when you use a network vision provider. However, if you use an out-of-network provider, you will need to complete the Out-of-Network Claim Form.
For the price of your copay, you can set your sights on a huge range of frames — including those found in Warby Parker stores.
Frame designs — created in-house and made from top-tier materials.
Eyeglass treatments — come with scratch-resistant, smudge-resistant and anti-reflective treatments at no additional cost.
Helping others — For every pair purchased, a pair is given to someone in need.
Our vision plan now includes benefits designed to help ensure optimal eye health for women who are pregnant or breastfeeding.
The new maternity vision benefits includes coverage for a second eye exam during the plan year. You can also get a new pair of glasses - frames and lenses - if your vision prescription changes .5 diopter or greater in a plan year.
This benefit is available at no additional premium cost. Standard copays apply.
With this eye care program, children up to age 13 can receive a second eye exam each plan year. The program also offers coverage for a new pair of glasses (frames and lenses) if your child's vision prescription changes .5 diopter or greater in a plan year.
This coverage is available at no additional premium cost and standard copays apply.
Learn more about the plans and benefits being offered to you by reading your 2022 Open Enrollment Brochure.
Common forms you may need.
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