Here for health, here to help

When you need help managing your health plan and health care, you have access to online tools and wellness programs to help make it easier and more convenient. And, when you have questions that need answers, you've got a support team you can chat with.

Take a few minutes to look through this page to learn more about the additional benefits and programs being offered.

Digital tools and online resources

UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.

Access your plan details easily

With®, you’ve got your own personalized health hub to help you manage your health plan 24/7.  With, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.​

  • Search for a network doctor​ 
  • Get clear information about your benefits 
  • Find and estimate the cost of care​ 
  • View claims details​ 
  • Check your plan balances

Get on-the-go access

Downloading the UnitedHealthcare app® gives you access to your health info, wherever you go. With your health plan right at your fingertips, you can manage your benefits, anytime, anywhere.

  • Find nearby care options in your network 
  • See your claim details and view progress toward your deductible 
  • View and share your digital health plan ID card 
  • Video chat with a doctor 24/7 – without leaving the app

UnitedHealthcare app

Transition of care

If you are new to UnitedHealthcare coverage and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care. That’s why we offer Transition of Care, which lets you continue to receive care - for a limited time - as we help you make the change to a network provider. 

To see if you qualify and to obtain a Transition of Care form, you can contact your benefit manager or call to speak with a UnitedHealthcare advocate. Be sure to advise them of your state of residence so that you are given the proper form. 

Get more from your health plan

These member resources and services are designed to help support you on the journey to your best health.

Healthier living resources

Support your emotional well-being

Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.

Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:

  • Stress relief
  • Depression and anxiety
  • Relationship difficulties
  • Coping with grief and loss
  • Medication management
  • Compulsive habits and eating disorders
  • Alcohol and drug use

Behavioral health solutions

Keep up on preventive care

A big part of living a healthier life is detecting health issues early. Preventive care — such as routine wellness exams and certain recommended screenings and immunizations — is covered by most of our plans at no additional cost when you see network providers. A preventive care visit may be a good time to help establish your relationship and create a connection for future medical services.

Preventive care

Caring support throughout your pregnancy

If you’re thinking about having a baby or have one on the way, maternity support provides information and resources on everything from pregnancy planning to postpartum care.

Designed for all parents, no matter what the pregnancy journey looks like, maternity support includes 24/7 access to online courses covering:

  • Trimester benchmarks
  • Nutrition and exercise during pregnancy
  • Breastfeeding
  • Postpartum care

Maternity support is here with a bundle of resources to help promote better health.

Maternity support

Rewards for healthier actions

SimplyEngaged® Plus is a fun and simple digital experience that connects you to personalized health recommendations, content and resources. When you complete certain health and wellness actions, you’ll earn rewards up to the maximum for that reward. Covered employees and covered spouses can earn rewards separately. Children may not participate.

Available tools and programs include:

  • Health Survey
  • Biometric Screening
  • Wellness Coaching
  • Fitness Program
  • Rally Missions
  • Gym Check-in
  • Cost Estimate


Connect 24/7 with Virtual Visits

With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.

24/7 Virtual Visits are good for common conditions such as:

  • Allergies
  • Bronchitis
  • Eye infections
  • Flu
  • Headaches / migraines
  • Rashes
  • Sore throats
  • Stomachaches

Virtual visits

Talk to a health care professional

When a health care question comes up, we can help you get connected to a health care professional. He or she can help you with:

  • Choosing appropriate medical care.
  • Obtaining guidance for current symptoms 24/7 (via a clinician).
  • Finding doctors or hospitals that meet your needs and preferences.
  • Locating an urgent care center and other health resources in your area. 

Once you enroll in our plan, you can call the number on your health plan ID card or login to to connect with a clinician 24/7.

Disease care resources

Centers of Excellence

If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care and offer benefits that may include: 

  • Higher rates of accurate diagnoses and appropriate therapy 
  • Fewer complications 
  • Planned and coordinated care provided by a team of experts 
  • Higher survival rates, shorter stays and decreased costs 
  • Expanded treatment options 

Plan members can see covered services by visiting or calling the member phone number on their health ID card. 

Centers of Excellence

Bariatric resource services program

Get education and personal support before and after weight-loss surgery with the Bariatric Resource Services Program. Our nurse care managers will be there to help you along the way. 

Support for parents whose infants are admitted to the NICU

Neonatal Resource Services (NRS) provides a dedicated team of experienced neonatologists, neonatal intensive care unit (NICU) nurse case managers and social workers who can provide support and assistance during your infant’s admission to the NICU. The case manager will also provide discharge planning assistance and ongoing support post-discharge based on your infant’s needs.  

Members can take part in the NRS program by calling the member phone number on their ID Card. 

The plan pays benefits under the Covered Health Care Service Category in your plan documents.