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Wellness resources

These member resources and services are designed to help support you on the journey to your best health.

Well-Being Support Tools and Resources at SFHSS

The San Francisco Health Services System offers a variety of programs, services, tools, and resources to plan participants at low or no additional cost. 

Programs and Activities 

Free virtual programs and activities are provided in the following topics:

  • Physical Activity
  • Healthy Eating
  • Stress Management
  • Weight Management
  • Financial Well-Being
  • Flu Prevention

For a full list of offerings visit: https://sfhss.org/events

Resources and Tools

Check out free resources to support your well-being:

  • Credible Mind
  • Preventive Care
  • Social Connectedness
  • Advance Directive
  • Home Care Services

For more information: https://sfhss.org/well-being/retirees

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Connect 24/7 with Virtual Visits

With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through myuhc.com® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.

24/7 Virtual Visits are good for common conditions such as:

  • Allergies
  • Bronchitis
  • Eye infections
  • Flu
  • Headaches / migraines
  • Rashes
  • Sore throats
  • Stomachaches

Virtual visits

*Data rates may apply.

**Certain prescriptions may not be available, and other restrictions may apply.

24/7 Virtual Visits phone and video chat with a doctor are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. 24/7 Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members. Check your benefit plan to determine if these services are available.

Support your emotional well-being

Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.

Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:

  • Stress relief
  • Depression and anxiety
  • Relationship difficulties
  • Coping with grief and loss
  • Medication management
  • Compulsive habits and eating disorders
  • Alcohol and drug use

The information and therapeutic approaches in this article are provided for informational and/or educational purposes only. They are not meant to be used in place of professional clinical consultations for individual health needs. Certain treatments may not be covered in some benefit plans. Check your health plan regarding your coverage of services.

Behavioral health virtual visits

Reaching out may be hard —especially if you might not want anyone to know you’re hurting. From the privacy of home and the convenience of your mobile device* or computer, you can receive caring support from a licensed therapist.

Designed to help treat conditions like ADD/ADHD, anxiety, mental health disorders, addiction, and depression, virtual therapy offers confidential counseling and includes: 

  • Private video sessions — in your home and at a time that’s convenient for you 
  • Help with coping for adults, children, and teens — your licensed therapist may provide a diagnosis, treatment and medication if needed 
  • Similar standard of care as in-person visits — you can see the same therapist with each appointment and establish an ongoing relationship 

Once your coverage is effective, be sure to register on myuhc.com or call the number on your health plan ID card. 

*Data rates may apply 

Costs and coverage may vary — please check your benefits for details.  

Keep up on preventive care

A big part of living a healthier life is detecting health issues early. Preventive care — such as routine wellness exams and certain recommended screenings and immunizations — is covered by most of our plans at no additional cost when you see network providers. A preventive care visit may be a good time to help establish your relationship and create a connection for future medical services.

Preventive care

Certain preventive care items and services, including immunizations, are provided as specified by applicable law, including the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services may be based on your age and other health factors. Other routine services may be covered under your plan, and some plans may require copayments, coinsurance or deductibles for these benefits. Always review your benefit plan documents to determine your specific coverage details.