Here for health, here for help.

When you need help managing your health plan and health care, you've got tools and programs that help make it easier and more convenient. When you have questions that need answers, you've got a support team you can chat with. And, when you're looking to learn more about health care itself, you've got a wealth of knowledge waiting for you in Health Care 101. Check out all your health plan has to offer.

Digital tools and online resources

UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.

Access your plan easily.

With myuhc.com®, you’ve got your own personalized health hub built to help you manage your health plan 24/7. Search for a doctor, find and price the network care you need, view claims details, refill your prescriptions, manage your financial accounts and so much more.

Once you are a member, please register and learn more at myuhc.com. 

 

All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care & Costs section.

Get on-the-go access.

The UnitedHealthcare® app helps you find care options in your network, see claim details and view progress toward your deductible, share your digital health plan ID card, log in with Touch ID® and even talk to a doctor by video 24/7 without leaving the app.

Transition of Care

If you are new to UnitedHealthcare and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care.

That’s why we offer Transition of Care, which lets you continue to receive care - for a limited time - as we help you make the change to a network provider.

To learn more about Transition of Care, and to learn if you qualify, download this helpful form and application.

Get more from your health plan with these member resources and services designed to help support you on the journey to your best health.

Resources for healthier living

Talk to an advocate

Connect with an advocate over the phone, via myuhc.com® webchat or on the UnitedHealthcare® app — someone who can provide you with information and support to help you understand your benefits and claims, make more informed decisions about your health and access the care that helps fits your needs.

Advocates are available Monday through Friday during business hours.


Advocate4Me services should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through Advocate services is for informational purposes only and provided as part of your health plan. Wellness nurses, coaches and other representatives cannot diagnose problems or recommend treatment and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. Advocate services are not an insurance program and may be discontinued at any time.

Behavioral Health Solutions

Access our large network of nearby behavioral health providers with options for either in-person or virtual care. The behavioral health benefit offers support for alcohol and drug use recovery, depression, anxiety and stress, coping with grief and loss, relationship difficulties, compulsive habits and disorders and medication management.

Members can learn more by calling the toll-free member phone number on your ID card or visiting liveandworkwell.com.

Learn more about preventive care

A big part of living a healthier life is detecting health issues early. Following clinically accepted age and gender preventive care guidelines for screenings and immunizations may help you manage your health. The interactive Preventive Care Guidelines tool makes it quicker and easier to get the guidelines that may be right for you and a checklist you can use in talking with your doctor.

Get support throughout your pregnancy

You can learn what to expect, how to stay healthier, and manage your health through pregnancy and postpartum using various resources and tools offered by UnitedHealthcare. As a plan member, get more information by calling the number on your health plan ID card. 


The information provided under the Maternity Support Program is for general informational purposes only and is not intended to be nor should be construed as medical and/or nutritional advice. Participants should consult an appropriate health care professional to determine what may be right for them. Employers are responsible for ensuring that any wellness programs they offer to their employees comply with applicable state and/or federal law, including, but not limited to, GINA, ADA and HIPAA wellness regulations, which in many circumstances contain maximum incentive threshold limits for all wellness programs combined that are generally limited to 30 percent of the cost of self-only coverage of the lowest-cost plan, as well as obligations for employers to provide certain notices to their employees. Employers should discuss these issues with their own legal counsel.

Enjoy life tobacco free

Quit tobacco for good with Quit For Life®, which provides the tools and 1-on-1 support to help you overcome cravings and withdrawals. The program includes access to a personal Quit Coach®, the Quit For Life app, Text2Quit℠ text messages, an online course and, based on eligibility, quit medications.

Upon becoming a plan member, you can enroll for the Quit For for Life program at myuhc.com.


The Quit For Life® program provides information regarding tobacco cessation methods and related well-being support. Any health information provided by you is kept confidential in accordance with the law. The Quit For Life program does not provide clinical treatment or medical services and should not be considered a substitute for your doctor’s care. Participation in this program is voluntary. If you have specific health care needs or questions, consult an appropriate health care professional. This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room.

Have fun and get healthier

Rally® is a personalized digital experience designed to help you make small changes that may help improve your health. With missions built to help improve your diet, fitness and mood, you’ll earn Rally Coins that you can use for a chance to win rewards.

Plan members can get started by logging in to myuhc.com®.


Rally® Health provides health and well-being information and support as part of your health plan. It does not provide medical advice or other health services, and is not a substitute for your doctor's care. If you have specific health care needs, consult an appropriate health care professional. Participation in the health survey is voluntary. Your responses will be kept confidential in accordance with the law and will only be used to provide health and wellness recommendations or conduct other plan activities.

Have fun and get healthier

Rally® is a personalized digital experience designed to help you make small changes that may help improve your health. With missions built to help improve your diet, fitness and mood, you’ll earn Rally Coins that you can use for a chance to win rewards. By visiting our Rally MarketplaceSM, you can swap your Rally® Coins for discount offers on a wide selection of name-brand items. Just browse the Marketplace, exchange your Coins for the discount offers you like, then purchase desired items at the new, discounted price.

Plan members can get started by logging in to myuhc.com®.


Rally® Health provides health and well-being information and support as part of your health plan. It does not provide medical advice or other health services, and is not a substitute for your doctor's care. If you have specific health care needs, consult an appropriate health care professional. Participation in the health survey is voluntary. Your responses will be kept confidential in accordance with the law and will only be used to provide health and wellness recommendations or conduct other plan activities.

Lose weight, feel great

Real Appeal® is a weight loss program designed to help you lose weight and keep it off. From personalized 1-on-1 coaching to a Success Kit with simple steps toward transformation to an app with tracking tools and more, Real Appeal gives you up to a full year of support.

Want to consult with a medical professional to discuss treatment options?

Making decision about your health can be stressful, whether you’re trying to choose between treatment options or understand a diagnosis.  Our Second Opinion service can help you make informed decisions by providing convenient access to personalized consultations with leading board-certified medical experts by phone or video.

Through 2nd.MD Second Opinion service, you'll have:
• Unlimited access to expert medical consultations from across the country.
• The ability to request a consultation 24/7.
• A designated care team coordinator guides you through the entire process.  to follow up with you.
• Local physician referrals.
• An app enabling you to text a specialist Second Opinion is made available through a third-party vendor, 2nd.MD.


Second Opinion is made available through a third party vendor, 2nd.MD. The information provided through Second Opinion does not constitute medical advice and does not diagnose, treat or prescribe treatment of medical conditions. All information provided in connection with Second Opinion is for informational purposes only, and does not create a physician-patient treatment relationship. Information provided through Second Opinion does not substitute medical diagnosis or treatment from your treating physician, and you should discuss the information provided by Second Opinion with your treating physician before making any decisions. The Second Opinion service may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.

Behavioral Health Virtual Visits

Connect with a provider from your mobile device, tablet or computer from the comfort of home. Costs and coverage may vary—please check your benefits for details. Behavioral health virtual visits provide quick and easy access to behavioral health professionals from your mobile device*, tablet or computer.

Use a behavioral health virtual visit for needs such as depression, anxiety, ADD/ADHD, addiction and mental health disorders and counseling.

Connect with a doctor now

Whether on your computer via myuhc.com®  or on your mobile device* via the UnitedHealthcare® app, Virtual Visits lets you and your covered family members video chat with a doctor 24/7. With Virtual Visits, doctors can diagnose a wide range of non-emergency medical conditions such as bladder/urinary tract infections, bronchitis, coughing, migraine/headache, pinkeye, sinus problems and more.

Disease Care

Get access to the nation’s leading health care facilities.

If you have a special condition, our Centers of Excellence network provides help finding a doctor and medical center as well as help with understanding your illness


The Centers of Excellence (COE) program providers and medical centers are independent contractors who render care and treatment to health plan members. The COE program does not provide direct health care services or practice medicine, and the COE providers and medical centers are solely responsible for medical judgments and related treatments. The COE program is not liable for any act or omission, including negligence, committed by any independent contracted health care professional or medical center.

Cancer Resource Services

Get personal support from an experienced cancer nurse who can help you understand your diagnosis and share information to help you make informed decisions about your care.

Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/cancerprograms.


Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.

Congenital Heart Disease Resource Services

Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers.

Members can get started by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/chdrs to learn more.


Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.

Support for parents whose infants are admitted to the NICU

Neonatal Resource Services (NRS) provides a dedicated team of experienced neonatologist & neonatal intensive care unit (NICU) nurses who can help ensure the right plan of care for the NICU infant  and help facilitate a safe discharge home.


Members can take part in the NRS program by calling the member phone number on your ID Card.

The plan pays benefits under the Covered Health Care Service Category in your plan documents


Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.


Health Plan 101

Health care can be a pretty complex thing to understand. With Health Plan 101, we've gathered educational material to help you learn more, get answers to questions and discover all your health plan has to offer.

Health plan 101 video

Our Health plan 101 video explains the basics of how health plans work. Understand the difference between deductible and coinsurance, along with your options for where to go for care. It's health care made simple.

Receive benefit and wellness news.

Benefit Awareness News® is a quarterly eNewsletter designed to help you take full advantage of your health benefits and make informed health care decisions.

New plan members can register on myuhc.com.