When you need help managing your health plan and health care, you've got tools and programs that help make it easier and more convenient. When you have questions that need answers, you've got a support team you can chat with.
All of the services listed on this page may not be included. Please see your enrollment materials and other plan documents from your employer to learn what is included with your specific plan.
UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.
With myuhc.com®, you’ve got your own personalized health hub built to help you manage your health plan 24/7. With myuhc.com, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.
With the UnitedHealthcare app®, you get your health info, wherever you go. When your health plan's right at your fingertips, you can manage your benefits anytime, anywhere.
Download the UnitedHealthcare app to:
So what happens next? Learn how to get started using your benefits and taking charge of your health, from tools to help you choose a doctor and manage costs, to knowing where to find care - all in one spot.
If you are new to UnitedHealthcare and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care. That’s why we offer Transition of Care, which lets you continue to receive care - for a limited time - as we help you make the change to a network provider.
To see if you qualify and to obtain a Transition of Care form, speak with your benefit manager. Be sure to advise them of your state of residence so that you are given the proper form.
These member resources and services are designed to help support you on the journey to your best health.
Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you:
Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.
Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.
Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:
When life gets stressful, the Employee Assistance Program (EAP) is just a phone call away. EAP coordinators are trained to connect you with the specialist or service best able to help you:
Have fun and get healthier with Rally®, a digital experience that’s designed to help you achieve your health goals — from being more active to eating better — and reward you along the way.
When you join Rally, you’ll:
With Rally, healthier living has its rewards and you can get started as soon as your coverage begins by logging into myuhc.com.
SimplyEngaged® Plus is a fun and simple digital experience that connects you to personalized health recommendations, content and resources. When you complete certain health and wellness actions, you’ll earn rewards up to the maximum for that reward. Covered employees and covered spouses can earn rewards separately. Children may not participate.
Available tools and programs include:
With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through myuhc.com® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.
24/7 Virtual Visits are good for common conditions such as:
Get education and personal support before and after weight-loss surgery with the Bariatric Resource Services program. Our nurse care managers will be there to help you along the way. Gain access to high-quality specialty care from top providers at leading regional bariatric programs, Lifestyle Change Management, and Personalized Clinical Management.
Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/brs.
Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers.
Members can get started by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/chdrs to learn more.
Get ongoing 1-on-1 support from a nurse, who can help you answers to questions about diet and exercise, as well as support for monitoring your blood sugar and understanding medications.
Members can get started by calling the member phone number on their ID card, TTY 711 or visit myuhc.phs.com/diabetes to learn more.
Neonatal Resource Services (NRS) provides a dedicated team of experienced neonatologist & neonatal intensive care unit (NICU) nurses who can help ensure the right plan of care for the NICU infant and help facilitate a safe discharge home.
Members can take part in the NRS program by calling the member phone number on your ID Card.
The plan pays benefits under the Covered Health Care Service Category in your plan documents
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