Here for health, here to help

When you need help managing your health plan and health care, you have access to online tools and wellness programs to help make it easier and more convenient. And, when you have questions that need answers, you've got a support team you can chat with.

Take a few minutes to look through this page to learn more about the additional benefits and programs being offered.

Digital tools and online resources

UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.

Access your plan details easily

With myuhc.com®, you’ve got your own personalized health hub to help you manage your health plan 24/7.  With myuhc.com, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.​

  • Search for a network doctor​ 
  • Get clear information about your benefits 
  • Find and estimate the cost of care​ 
  • View claims details​ 
  • Check your plan balances

myuhc.com

Get on-the-go access

Downloading the UnitedHealthcare app® gives you access to your health info, wherever you go. With your health plan right at your fingertips, you can manage your benefits, anytime, anywhere.

  • Find nearby care options in your network 
  • See your claim details and view progress toward your deductible 
  • View and share your digital health plan ID card 
  • Video chat with a doctor 24/7 – without leaving the app

UnitedHealthcare app

Easily access your vision plan

myuhcvision.com®is our easy-to-use, self-service vision member website.

Use myuhcvision.com to:

  • See your benefits and eligibility 
  • Locate a vision provider 
  • Access online offers and services 
  • Print a member ID card if you'd like  
  • Find answers to frequently asked questions  

Transition of care

If you are new to UnitedHealthcare coverage and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care. That’s why we offer Transition of Care, which lets you continue to receive care - for a limited time - as we help you make the change to a network provider. 

To see if you qualify and to obtain a Transition of Care form, you can contact your benefit manager or call to speak with a UnitedHealthcare advocate. Be sure to advise them of your state of residence so that you are given the proper form. 

Get more from your health plan

These member resources and services are designed to help support you on the journey to your best health.


Healthier living resources

Support your emotional well-being

Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.

Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:

  • Stress relief
  • Depression and anxiety
  • Relationship difficulties
  • Coping with grief and loss
  • Medication management
  • Compulsive habits and eating disorders
  • Alcohol and drug use

Behavioral health solutions

It helps to have someone to talk to

Our Employee Assistance Program (EAP) offers access to personalized support, resources and no-cost referrals. It’s confidential one-on-one help from a master's-level specialist.

EAP helps you and your family with a range of issues, including: 

  • Address depression, stress, anxiety or substance use issues 
  • Improve relationships at home or work 
  • Work through emotional issues or grief 
  • Get legal or financial assistance 
  • Find support for child and elder care services 

EAP coordinators are available 24/7 for confidential conversations and referrals. 

Employee assistance program

Keep up on preventive care

A big part of living a healthier life is detecting health issues early. Preventive care — such as routine wellness exams and certain recommended screenings and immunizations — is covered by most of our plans at no additional cost when you see network providers. A preventive care visit may be a good time to help establish your relationship and create a connection for future medical services.

Preventive care

Healthier habits, healthier lifestyle

Real Appeal® is a proven weight management program designed to help you get healthier and stay healthier. Available to you and eligible family members at no additional cost as part of your benefits, Real Appeal includes:  

  • Guidance from an online coach who leads group sessions and provides support tailored to your unique lifestyle 
  • Set achievable nutrition, exercise and weight management goals that keep you motivated to create lasting change. Track your progress from your daily dashboard, too 
  • After attending your first live group session, you will receive a Success Kit with tools and resources like weight and food scales, a portion plate, and access to online fitness classes.  

Real Appeal

Connect 24/7 with Virtual Visits

With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through myuhc.com® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.

24/7 Virtual Visits are good for common conditions such as:

  • Allergies
  • Bronchitis
  • Eye infections
  • Flu
  • Headaches / migraines
  • Rashes
  • Sore throats
  • Stomachaches

Virtual visits

Disease care resources

Centers of Excellence

If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care and offer benefits that may include: 

  • Higher rates of accurate diagnoses and appropriate therapy 
  • Fewer complications 
  • Planned and coordinated care provided by a team of experts 
  • Higher survival rates, shorter stays and decreased costs 
  • Expanded treatment options 

Plan members can see covered services by visiting myuhc.com or calling the member phone number on their health ID card. 

Centers of Excellence

Asthma Management

Get ongoing 1-on-1 support from a nurse, so you can breathe easier. When you join, you’ll partner with a nurse, who can help you manage your asthma symptoms, create an action plan and take steps to control health care costs.  

Plan members can get started by calling the member phone number on their ID card.

Bariatric resource services program

Get education and personal support before and after weight-loss surgery with the Bariatric Resource Services Program. Our nurse care managers will be there to help you along the way. 

Congenital heart disease resource services

Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers. 

Members can get started by calling the member phone number on their ID card.