Here for health, here for help

When you need help managing your health plan and health care, you've got tools and programs that help make it easier and more convenient. When you have questions that need answers, you've got a support team you can chat with. Check out all your health plan has to offer.

Digital tools and online resources

UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.

Access your plan easily

With myuhc.com®, you’ve got your own personalized health hub built to help you manage your health plan 24/7. Search for a doctor, find and price the network care you need, view claims details, refill your prescriptions, manage your financial accounts and so much more.

Once you are a member, please register and learn more at myuhc.com. 

Get on-the-go access

The UnitedHealthcare® app helps you find care options in your network, see claim details and view progress toward your deductible, share your digital health plan ID card, log in with Touch ID® and even talk to a doctor by video 24/7 without leaving the app.

All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care & Costs section.

Get more from your health plan with these member resources and services designed to help support you on the journey to your best health.

Resources for healthier living

Talk to an advocate

Connect with an advocate over the phone, via myuhc.com® webchat or on the UnitedHealthcare® app — someone who can provide you with information and support to help you understand your benefits and claims, make more informed decisions about your health and access the care that helps fits your needs.

Advocates are available Monday through Friday during business hours.


Advocate4Me services should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through Advocate services is for informational purposes only and provided as part of your health plan. Wellness nurses, coaches and other representatives cannot diagnose problems or recommend treatment and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. Advocate services are not an insurance program and may be discontinued at any time.

Behavioral Health Solutions

Access our large network of nearby behavioral health providers with options for either in-person or virtual care. The behavioral health benefit offers support for alcohol and drug use recovery, depression, anxiety and stress, coping with grief and loss, relationship difficulties, compulsive habits and disorders and medication management.

Members can learn more by calling the toll-free member phone number on your health ID card. 

Employee Assistance Program

Get confidential help with personal or work-related challenges such as depression, stress and anxiety, relationship difficulties, financial and legal resources, child and elder care support, substance disorder use and recovery and more. 

Learn more about preventive care

A big part of living a healthier life is detecting health issues early. Following clinically accepted age and gender preventive care guidelines for screenings and immunizations may help you manage your health. The interactive Preventive Care Guidelines tool makes it quicker and easier to get the guidelines that may be right for you and a checklist you can use in talking with your doctor.

Get support throughout your pregnancy

Through UnitedHealthcare’s Healthy Pregnancy app®, you get access to resources to help you manage the health of you and your baby throughout your pregnancy



Registration is required to access the UnitedHealthcare Healthy Pregnancy app.

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for your information only. It is provided as part of your health plan. Program nurses and other representatives cannot diagnose problems or suggest treatment. This program is not a substitute for your doctor’s care. Please discuss with your doctor how the information provided isright for you. Your health information is kept confidential in accordance with the law. This is not an insurance program and may be discontinued at any time.

Enjoy life tobacco free

Quit For Life® provides the tools and 1-on-1 support to help you overcome cravings and withdrawals. The program includes access to a personal Quit Coach®, the Quit For Life app, Text2Quit℠ text messages, an online course and, based on eligibility, quit medications.

Upon becoming a plan member, you can enroll for the Quit For for Life program at myuhc.com.


The Quit For Life® program provides information regarding tobacco cessation methods and related well-being support. Any health information provided by you is kept confidential in accordance with the law. The Quit For Life program does not provide clinical treatment or medical services and should not be considered a substitute for your doctor’s care. Participation in this program is voluntary. If you have specific health care needs or questions, consult an appropriate health care professional. This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room.

Get money back on your fitness membership

You can get up to $150 per family, per benefit year for fitness center membership fees and/or exercise classes.

Have fun and get healthier

Rally® is a personalized digital experience designed to help you make small changes that may help improve your health. With missions built to help improve your diet, fitness and mood, you’ll earn Rally Coins that you can use for a chance to win rewards.

Plan members can get started by logging in to myuhc.com®.


Rally® Health provides health and well-being information and support as part of your health plan. It does not provide medical advice or other health services, and is not a substitute for your doctor's care. If you have specific health care needs, consult an appropriate health care professional. Participation in the health survey is voluntary. Your responses will be kept confidential in accordance with the law and will only be used to provide health and wellness recommendations or conduct other plan activities.

Lose weight, feel great

Real Appeal® is a weight loss program designed to help you lose weight and keep it off. From personalized 1-on-1 coaching to a Success Kit with simple steps toward transformation to an app with tracking tools and more, Real Appeal gives you up to a full year of support.

Behavioral Health Virtual Visits

Connect with a provider from your mobile device, tablet or computer from the comfort of home. Costs and coverage may vary—please check your benefits for details. Behavioral health virtual visits provide quick and easy access to behavioral health professionals from your mobile device*, tablet or computer.

Use a behavioral health virtual visit for needs such as depression, anxiety, ADD/ADHD, addiction and mental health disorders and counseling.

Connect with a doctor now

Whether on your computer via myuhc.com®  or on your mobile device* via the UnitedHealthcare® app, Virtual Visits lets you and your covered family members video chat with a doctor 24/7. With Virtual Visits, doctors can diagnose a wide range of non-emergency medical conditions such as bladder/urinary tract infections, bronchitis, coughing, migraine/headache, pink eye, sinus problems and more.

Disease Care

Get access to the nation’s leading health care facilities.

If you have a special condition, our Centers of Excellence network provides help finding a doctor and medical center as well as help with understanding your illness

 

The Centers of Excellence (COE) program providers and medical centers are independent contractors who render care and treatment to health plan members. The COE program does not provide direct health care services or practice medicine, and the COE providers and medical centers are solely responsible for medical judgments and related treatments. The COE program is not liable for any act or omission, including negligence, committed by any independent contracted health care professional or medical center.

Bariatric Resource Services

Get education and personal support before and after weight-loss surgery with the Bariatric Resource Services program. Our nurse care managers will be there to help you along the way. Gain access to high-quality specialty care from top providers at leading regional bariatric programs, Lifestyle Change Management, and Personalized Clinical Management.

Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/brs.

Cancer Resource Services

Get personal support from an experienced cancer nurse who can help you understand your diagnosis and share information to help you make informed decisions about your care.

Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/cancerprograms.

Congenital Heart Disease Resource Services

Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers.

Members can get started by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/chdrs to learn more.

Chronic Obstructive Pulmonary Disorder Management

Get ongoing 1-on-1 support from a nurse, who can help you avoid triggers, manage your condition and understand your doctor's treatment plan. Plus, learn about tracking progress at home using a scale and app or tablet to help you take charge of symptoms.

Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting myuhc.phs.com/COPD.

Diabetes Management

Get ongoing 1-on-1 support from a nurse, who can help you answers to questions about diet and exercise, as well as support for monitoring your blood sugar and understanding medications.

Members can get started by calling the member phone number on their ID card, TTY 711 or visit myuhc.phs.com/diabetes to learn more.


Disease Management programs and services may vary on a location-by-location basis and are subject to change with written notice. UnitedHealthcare does not guarantee availability of programs in all service areas and provider participation may vary. Certain items may be excluded from coverage and other requirements or restrictions may apply. If you select a new provider or are assigned to a provider who does not participate in the Disease Management program, your participation in the program will be terminated. Self‑Funded or Self‑Insured Plans (ASO) covered persons may have an additional premium cost. Please check with your employer.

Health care 101

Health plan 101 video

Our Health plan 101 video explains the basics of how health plans work. Understand the difference between deductible and coinsurance, along with your options for where to go for care. It's health care made simple.

Search our vision care network easily

myuhcvision.com® is our easy-to-use provider look up tool. Your benefits include one no-cost eye exam per policy year for members over 19 years old when you use a Spectera network provider.