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Wherever you are on your health journey, our health plans include all kinds of wellness programs and health services designed to support you.
Important: The member benefits listed here are included with traditional UnitedHealthcare plans. See the Surest pre-member website to learn about additional benefits available with Surest plans.
Whether you're trying to understand a diagnosis, choose between treatment options, or changing a medication, you can get a virtual second opinion through 2nd.MD. Within days - by phone or video - you'll be connected with a doctor. You'll be provided with personalized information to help you understand your options as well as provide you with a summary to share with your treating provider.
With 24/7 Virtual Visits, you can connect to a provider by phone or video1 – on myuhc.com or the UnitedHealthcare® app. Providers can diagnose and treat a wide range of health conditions, including many of the same conditions as an emergency room (ER) or urgent care. Providers may even prescribe medication2, if needed.
Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here Monday through Friday during business hours to help you understand your benefits, make more informed health care decisions and access the care that fits your needs.
Preventive care - such as routine annual checkups and certain recommended age-appropriate screenings and immunizations - is covered by most UnitedHealthcare plans for little or no out-of-pocket when you see network providers. A preventive care visit may be a good time to help establish your relationship with your primary care provider. It can also help you manage your health and create a connection for future medical services.
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