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When you need help managing your health plan and health care, you have access to online tools and wellness programs to help make it easier and more convenient. And, when you have questions that need answers, you've got a support team you can chat with.
Take a few minutes to look through this page to learn more about the additional benefits and programs being offered.
UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.
With myuhc.com®, you’ve got your own personalized health hub to help you manage your health plan 24/7. With myuhc.com, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.
So, what happens next? Learn how to get started using your benefits and taking charge of your health, from tools to help you choose a doctor and manage costs, to knowing where to find care - all in one spot.
Downloading the UnitedHealthcare app® gives you access to your health info, wherever you go. With your health plan right at your fingertips, you can manage your benefits, anytime, anywhere.
These member resources and services are designed to help support you on the journey to your best health.
Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you:
Available Monday through Friday during business hours, Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.
Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.
Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:
Our Employee Assistance Program (EAP) offers access to personalized support, resources and no-cost referrals. It’s confidential one-on-one help from a master's-level specialist.
EAP helps you and your family with a range of issues, including:
EAP coordinators are available 24/7 for confidential conversations and referrals.
A big part of living a healthier life is detecting health issues early. Preventive care — such as routine wellness exams and certain recommended screenings and immunizations — is covered by most of our plans at no additional cost when you see network providers. A preventive care visit may be a good time to help establish your relationship and create a connection for future medical services.
If you’re thinking about having a baby or have one on the way, maternity support provides information and resources on everything from pregnancy planning to postpartum care.
Designed for all parents, no matter what the pregnancy journey looks like, maternity support includes 24/7 access to online courses covering:
Maternity support is here with a bundle of resources to help promote better health.
Real Appeal® is a proven weight management program designed to help you get healthier and stay healthier. Available to you and eligible family members at no additional cost as part of your benefits, Real Appeal includes:
Reaching out may be hard —especially if you might not want anyone to know you’re hurting. From the privacy of home and the convenience of your mobile device* or computer, you can receive caring support from a licensed therapist.
Designed to help treat conditions like ADD/ADHD, anxiety, mental health disorders, addiction, and depression, virtual therapy offers confidential counseling and includes:
Once your coverage is effective, be sure to register on myuhc.com or call the number on your health plan ID card.
Have fun and get healthier with Rally®, a digital experience that’s designed to help you achieve your health goals — from being more active to eating better — and reward you along the way. When you join Rally, you’ll:
With Rally, healthier living has its rewards. Get started as soon as your coverage begins by logging into myuhc.com.
With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through myuhc.com® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.
24/7 Virtual Visits are good for common conditions such as:
Is orthopedic pain stopping you from doing what you love? We’re here to help if you’re looking for information and support to relieve spine or joint pain. Our dedicated orthopedic nurse team can assist you with finding quality care so that you can get back to your favorite activities.
Our Orthopedic Health Support program is designed to help you:
If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care and offer benefits that may include:
Plan members can see covered services by visiting myuhc.com or calling the member phone number on their health ID card.
Get education and personal support before and after weight-loss surgery with the Bariatric Resource Services Program. Our nurse care managers will be there to help you along the way.
Cancer Resource Services is here to help connect you and your family with dedicated cancer nurses who can offer personalized support during diagnosis through treatment. They will help you understand your diagnosis and share information that may help you make more informed decisions about your care as well as find emotional support for you and your family members.
Plan members can learn more by calling the member phone number on their ID card.
Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers.
Members can get started by calling the member phone number on their ID card.
Get ongoing 1-on-1 support from a nurse, who can help you answers to questions about diet and exercise, as well as support for monitoring your blood sugar and understanding medications.
Members can get started by calling the member phone number on their ID card.
Neonatal Resource Services (NRS) provides a dedicated team of experienced neonatologists, neonatal intensive care unit (NICU) nurse case managers and social workers who can provide support and assistance during your infant’s admission to the NICU. The case manager will also provide discharge planning assistance and ongoing support post-discharge based on your infant’s needs.
Members can take part in the NRS program by calling the member phone number on their ID Card.
The plan pays benefits under the Covered Health Care Service Category in your plan documents.
From pre-transplant to post-surgery, the Transplant Resource Services program puts compassionate experts by your side.
This program can connect you to transplant Centers of Excellence. Our experienced nurses will work with you and your doctors throughout your care. You'll also gain access to:
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