Here for health, here for help

Digital tools and online resources

UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.

Access your plan easily

With®, you’ve got your own personalized health hub built to help you manage your health plan 24/7. With, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.

  • Search for a network doctor
  • Find and estimate the cost of care
  • View claims details
  • Check your plan balances

Get on-the-go access

With the UnitedHealthcare app®, you get your health info, wherever you go. When your health plan's right at your fingertips, you can manage your benefits anytime, anywhere.

Download the UnitedHealthcare app to:

  • Find nearby care options in your network
  • See your claim details and view progress toward your deductible 
  • View and share your digital health plan ID card
  • Video chat with a doctor 24/7

Resources for healthier living

These member resources and services are designed to help support you on the journey to your best health.

Healthier living resources

Talk to an advocate

Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you:

  • Understand your benefits
  • Make more informed health care decisions
  • Access the care that fits your needs

Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.

It helps to have someone to talk to

When life gets stressful, the Employee Assistance Program (EAP) is just a phone call away. EAP coordinators are trained to connect you with the specialist or service best able to help you:

  • Address depression, stress, anxiety, or substance use issues
  • Improve relationships at home or work
  • Work through emotional issues or grief
  • Get legal or financial assistance
  • Find support for child and elder care services
  • And more

Learn more about preventive care

A big part of living a healthier life is detecting health issues early. Following clinically accepted age and gender preventive care guidelines for screenings and immunizations may help you manage your health. The interactive Preventive Care Guidelines tool makes it quicker and easier to get the guidelines that may be right for you and a checklist you can use in talking with your doctor.

Behavioral Health Solutions

Access our large network of nearby behavioral health providers with options for either in-person or virtual care. The behavioral health benefit offers support for alcohol and drug use recovery, depression, anxiety and stress, coping with grief and loss, relationship difficulties, compulsive habits and disorders and medication management.

Learn more by calling the toll-free member phone number on your health plan ID card or visiting Access code: calpers

Lose weight, feel great

Real Appeal® is a weight loss program designed to help you lose weight and keep it off. From personalized 1-on-1 coaching to a Success Kit with simple steps toward transformation to an app with tracking tools and more, Real Appeal gives you up to a full year of support.

You can locate onsite Diabetes Prevention Programs by:

Rewards for healthier actions

SimplyEngaged® is a fun and simple digital experience that connects you to personalized health recommendations, content and resources. When you complete certain health and wellness actions, you’ll earn rewards up to the maximum for that reward. Covered employees and covered spouses can earn rewards separately. Children may not participate.

Available tools and programs include: Health Survey, Biometric Screening, Coaching, Wellness, Rally Missions, Gym Check-In and a Cost Estimate.

Connect with a doctor now

Whether on your computer via® or on your mobile device* via the UnitedHealthcare® app, Virtual Visits lets you and your covered family members video chat with a doctor 24/7. With Virtual Visits, doctors can diagnose a wide range of non-emergency medical conditions such as bladder/urinary tract infections, bronchitis, coughing, migraine/headache, pink eye, sinus problems and more.

Benefits are available when services are delivered through a Designated Virtual Network Provider: Optum Virtual Care, Amwell, Doctor On Demand or Teladoc. Your $15 office visit copay applies. 

Have fun and get healthier

Rally® is a personalized digital experience designed to help you make small changes that may help improve your health. With missions built to help improve your diet, fitness and mood, you’ll earn Rally Coins that you can use for a chance to win rewards.

Plan members can get started by logging in to®.

Get support throughout your pregnancy

You can learn what to expect, how to stay healthier, and manage your health through pregnancy and postpartum using various resources and tools offered by UnitedHealthcare. As a plan member, get more information by visiting maternity support. 

Connect to resources for support

Sometimes life can present real challenges – from not having enough food for you and your family to not being able to make ends meet to not being sure if you have a home to live in. It’s not always easy to reach out for help, or even know where to begin to find it. Now you can connect to local programs and services that are available to you at $0 or reduced cost at

We can help you maintain a healthier lifestyle

We can help you or a family member manage a chronic condition and maintain a healthier lifestyle. Our programs offer education, self-care guidance and lifestyle suggestions. They include:

  • Taking Charge of Your Asthma®
  • Taking Charge of Your Diabetes
  • Taking Charge of Your Heart Health and Coronary Artery Disease
  • Taking Charge of Your Heart Health for Congestive Heart Failure
  • Stop Smoking

Prescription benefits

As a CalPERS Basic member, your prescription benefits are provided through OptumRx.

Basic members

You can learn about your prescription benefits by visiting OptumRx.


Retirees on Medicare

If you are a retired CalPERS member on Medicare, you can learn about your prescription benefits by visiting the CalPERS Group Retiree Website.


Open enrollment resources

In this section, we've gathered educational material to help you learn more, get answers to questions and discover what your health plan has to offer.

Virtual education center

Welcome to the Virtual Education Center, created to make caring for yourself easier. Because it’s not always possible to share information face to face, we’ve brought our resources together in one place, at your fingertips, wherever and whenever you need it.

Open enrollment presentation

Discover a health plan that helps make it easier to access care – with doctors in your corner, digital tools and support designed to help make managing your health and health plan easier and more convenient.

Open enrollment support

Do you have questions about your UHC Basic HMO plan options or would you like to book a 1:1 appointment with a UHC representative?

Documents and forms