Here for health, here to help

When you need help managing your health plan and health care, you have access to online tools and wellness programs to help make it easier and more convenient. And, when you have questions that need answers, you've got a support team you can chat with.

Take a few minutes to look through this page to learn more about the additional benefits and programs being offered.

Digital tools and online resources

UnitedHealthcare’s digital tools and online resources help make managing your health — and health plan — easier and more convenient.

Access your plan details easily

With®, you’ve got your own personalized health hub built to help you manage your health plan 24/7. With, you can check in on your plan whenever you want — which helps make it easier to stay on top of your benefit details.

  • Search for a network doctor
  • Find and estimate the cost of care
  • View claims details
  • Check your plan balances

Get on-the-go access

With the UnitedHealthcare app®, you get your health info, wherever you go. When your health plan's right at your fingertips, you can manage your benefits anytime, anywhere.

Download the UnitedHealthcare app to:

  • Find nearby care options in your network
  • See your claim details and view progress toward your deductible 
  • View and share your digital health plan ID card
  • Video chat with a doctor 24/7

Transition of care

If you are new to UnitedHealthcare and are currently receiving treatment for a specific medical condition by an out-of-network provider, we don’t want to disrupt that care. That’s why we offer Transition of Care, which lets you continue to receive care - for a limited time - as we help you make the change to a network provider.

To see if you qualify and to obtain a Transition of Care form, speak with your benefit manager. Be sure to advise them of your state of residence so that you are given the proper form.

Get more from your health plan

These member resources and services are designed to help support you on the journey to your best health.

Healthier living resources

Support with a personal touch

Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you:

  • Understand your benefits
  • Make more informed health care decisions
  • Access the care that fits your needs

Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.

Support your emotional well-being

Behavioral health is an essential part of your overall well-being. No matter how big or small of an issue — if mental or emotional challenges are affecting you, it matters.

Get connected to self-help digital tools, behavioral health providers (in-person or virtual) and other resources that can help with a variety of concerns such as:

  • Stress relief
  • Depression and anxiety
  • Relationship difficulties
  • Coping with grief and loss
  • Medication management
  • Compulsive habits and eating disorders
  • Alcohol and drug use
After your coverage begins, you can check benefit eligibility and get started by calling the number on your health plan ID card or visiting

It helps to have someone to talk to

When life gets stressful, the Employee Assistance Program (EAP) is just a phone call away. EAP coordinators are trained to connect you with the specialist or service best able to help you:

  • Address depression, stress, anxiety, or substance use issues
  • Improve relationships at home or work
  • Work through emotional issues or grief
  • Get legal or financial assistance
  • Find support for child and elder care services
  • And more

Learn more about preventive care

A big part of living a healthier life is detecting health issues early. Following clinically accepted age and gender preventive care guidelines for screenings and immunizations may help you manage your health. The interactive Preventive Care Guidelines tool makes it quicker and easier to get the guidelines that may be right for you and a checklist you can use in talking with your doctor.

Support throughout your pregnancy

If you’re thinking about having a baby or have one on the way, maternity support provides information and resources on everything from pregnancy planning to postpartum care.

Designed for all parents, no matter what the pregnancy journey looks like, maternity support includes 24/7 access to online courses covering:

  • Trimester benchmarks
  • Nutrition and exercise during pregnancy
  • Breastfeeding
  • Postpartum care

Maternity support is here with a bundle of resources to help promote better health. 

Enjoy life tobacco free

With a coach on your side, it may be easier to leave tobacco behind. The Quit For Life® program includes:

  • Online tools, resources and a Live Tobacco-Free course
  • Support from a Quit Coach®, who can help you create a personalized Action Plan
  • Quit For Life mobile app, with 24/7 urge management support
  • Text2Quit® text messages for daily tips and encouragement

Get the tips, tools and personal support you may need to quit your way. When your coverage begins, you can get started by enrolling for the program at

Lose weight, feel great

Connect with a community of support with Real Appeal®, an online weight loss program designed to inspire healthier behaviors.

It includes:

  • Online, coach-led group sessions that focus on a variety of wellness topics
  • A Success Kit with kitchen tools, guides and fitness equipment delivered to your door
  • Motivational resources and a personalized online dashboard to track your progress

As part of the Real Appeal community, you’ll have the support of other members to help cheer you on — right from the start.

Rewards for healthier actions

SimplyEngaged® Plus is a fun and simple digital experience that connects you to personalized health recommendations, content and resources. When you complete certain health and wellness actions, you’ll earn rewards up to the maximum for that reward. Covered employees and covered spouses can earn rewards separately. Children may not participate.

Available tools and programs include:

  • Health Survey
  • Biometric Screening
  • Wellness Coaching
  • Fitness Program
  • Rally Missions
  • Gym Check-in
  • Cost Estimate

Connect 24/7 with Virtual Visits

With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.

24/7 Virtual Visits are good for common conditions such as:

  • Allergies
  • Bronchitis
  • Eye infections
  • Flu
  • Headaches/migraines
  • Rashes
  • Sore throats
  • Stomachaches

Disease care resources

Get care at treatment centers

If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care and offer benefits that may include:

  • Higher rates of accurate diagnoses and appropriate therapy
  • Fewer complications
  • Planned and coordinated care provided by a team of experts
  • Higher survival rates, shorter stays and decreased costs
  • Expanded treatment options

COEs are here to offer access to the care you need, when you need it.

Asthma management

Get ongoing 1-on-1 support from a nurse, so you can breathe easier. When you join, you’ll partner with a nurse, who can help you manage your asthma symptoms, create an action plan and take steps to control health care costs. 

New members can get started by calling the member phone number on their ID card, TTY 711 or visiting to learn more.

Cancer resource services

Get personal support from an experienced cancer nurse who can help you understand your diagnosis and share information to help you make informed decisions about your care.

Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting

Congenital heart disease resource services

Access a team of specialized Congenital Heart Disease nurses that will support you through all stages of treatment and recovery. They will help you make informed treatment decisions and guide you to top-performing Centers of Excellence providers.

Members can get started by calling the member phone number on their ID card, TTY 711 or visiting to learn more.

Chronic obstructive pulmonary disorder management

Get ongoing 1-on-1 support from a nurse, who can help you avoid triggers, manage your condition and understand your doctor's treatment plan. Plus, learn about tracking progress at home using a scale and app or tablet to help you take charge of symptoms.

Members can learn more by calling the member phone number on their ID card, TTY 711 or visiting

Diabetes management

Get ongoing 1-on-1 support from a nurse, who can help you answers to questions about diet and exercise, as well as support for monitoring your blood sugar and understanding medications.

Members can get started by calling the member phone number on their ID card, TTY 711 or visit to learn more.

View the resources to help provide you with the support you need. Below are resources available to you.