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Wellness resources

These member resources and services are designed to help support you on the journey to your best health.

Talk with an Advocate

Connect with an Advocate by phone or on the UnitedHealthcare® app to get the information you need, when you need it. Specially trained Advocates are here to help you: 

  • Understand your benefits 
  • Make more informed health care decisions 
  • Access the care that fits your needs

Available Monday through Friday during business hours, Advocates can help answer questions or find answers for you, which may help save you money and lead to better health outcomes.

Advocate4Me member support


Advocate4Me services should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through Advocate services is for informational purposes only and provided as part of your health plan. Wellness nurses, coaches and other representatives cannot diagnose problems or recommend treatment and are not a substitute for your doctor’s care. Your health information is kept confidential in accordance with the law. Advocate services are not an insurance program and may be discontinued at any time. 

Caring support throughout your pregnancy

If you’re thinking about having a baby or have one on the way, maternity support provides information and resources on everything from pregnancy planning to postpartum care.

Designed for all parents, no matter what the pregnancy journey looks like, maternity support includes 24/7 access to online courses covering:

  • Trimester benchmarks
  • Nutrition and exercise during pregnancy
  • Breastfeeding
  • Postpartum care

Maternity support is here with a bundle of resources to help promote better health.

Maternity support

The information provided under Maternity Support is for general informational purposes only and is not intended to be nor should be construed as medical and/or nutritional advice. Participants should consult an appropriate health care professional to determine what may be right for them. If you believe you may have an emergency medical condition you should seek immediate care at an emergency department or call 9-1-1. Employers are responsible for ensuring that any wellness programs they offer to their employees comply with applicable state and/or federal law, including, but not limited to, GINA, ADA and HIPAA wellness regulations, which in many circumstances contain maximum incentive threshold limits for all wellness programs combined that are generally limited to 30 percent of the cost of self-only coverage of the lowest-cost plan, as well as obligations for employers to provide certain notices to their employees. Employers should discuss these issues with their own legal counsel.

Keep up on preventive care

A big part of living a healthier life is detecting health issues early. Preventive care — such as routine wellness exams and certain recommended screenings and immunizations — is covered by most of our plans at no additional cost when you see network providers. A preventive care visit may be a good time to help establish your relationship and create a connection for future medical services.

Preventive care

Certain preventive care items and services, including immunizations, are provided as specified by applicable law, including the Patient Protection and Affordable Care Act (ACA), with no cost-sharing to you. These services may be based on your age and other health factors. Other routine services may be covered under your plan, and some plans may require copayments, coinsurance or deductibles for these benefits. Always review your benefit plan documents to determine your specific coverage details.

Rewards for healthier actions

SimplyEngaged® is a fun and simple digital experience that connects you to personalized health recommendations, content, and resources.  
 
  • Earn rewards for completing a Health Survey 
  • Get help with your personal health and wellness goals and earn rewards when you complete a coaching program 
  • Complete a biometric health screening to earn rewards 

Covered employee and spouses can each earn rewards for completing specific health and wellness actions. When you complete certain health and wellness actions, you will earn rewards up to the maximum* for that reward. 

SimplyEngaged

* There is a maximum associated with these rewards. Employees and covered spouses can earn rewards separately. Children may not participate in the reward program. Incentives can be earned only once every plan year. 

SimplyEngaged® is a voluntary program. The information provided under this program is for general informational purposes only and is not intended to be nor should be construed as medical advice. You should consult with an appropriate health care professional to determine what may be right for you. Rewards may be taxable. You should consult with an appropriate tax professional to determine if you have any tax obligations from receiving rewards under this program. If you are unable to meet a standard related to a health factor to obtain a reward under this program, you might qualify for an opportunity to earn the same reward by different means. Contact us at 1-855-215-0230 and we will work with you (and, if necessary, your doctor) to find another way for you to earn the same reward. 

Connect 24/7 with Virtual Visits

With 24/7 Virtual Visits, you can connect to a care provider by phone or video* through myuhc.com® or the UnitedHealthcare® app. Providers can treat a range of non-emergency health conditions — and may even prescribe medication as needed**.

24/7 Virtual Visits are good for common conditions such as:

  • Allergies
  • Bronchitis
  • Eye infections
  • Flu
  • Headaches / migraines
  • Rashes
  • Sore throats
  • Stomachaches

Virtual visits

*Data rates may apply.

**Certain prescriptions may not be available, and other restrictions may apply.

24/7 Virtual Visits phone and video chat with a doctor are not an insurance product, health care provider or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. 24/7 Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members. Check your benefit plan to determine if these services are available.

Get in on UHC Rewards

With UnitedHealthcare Rewards, you can earn rewards for reaching program goals and completing one-time activities. The reward activities you want to take part of are up to you — same goes for ways to spend your earnings. 

Included in your health plan at no additional cost, UHC Rewards offers a variety of actions that lead to rewards and are also designed to help inspire healthier habits. 

  • Personalize how you earn by choosing the activities that are right for you 
  • Connect a tracker and get access to even more reward activities 
  • Earn dollars while you sleep  
  • Take a simple health survey and earn rewards 
  • Get rewarded for completing a biometric screening 
  • Earn rewards for many things you may already be doing — like walking the dog, biking to work, practicing yoga and more. If your device tracks it you can earn when you hit program goals 
  • Choose to go paperless —help the planet and earn rewards 

UnitedHealthcare Rewards

UnitedHealthcare Rewards is a voluntary program. The information provided under this program is for general informational purposes only and is not intended to be nor should be construed as medical advice. You should consult an appropriate health care professional before beginning any exercise program and/or to determine what may be right for you. Receiving an activity tracker, certain credits and/or rewards and/or purchasing an activity tracker with earnings may have tax implications. You should consult with an appropriate tax professional to determine if you have any tax obligations under this program, as applicable. If any fraudulent activity is detected (e.g., misrepresented physical activity), you may be suspended and/or terminated from the program. If you are unable to meet a standard related to health factor to receive a reward under this program, you might qualify for an opportunity to receive the reward by different means. You may call us toll-free at 1-866-230-2505 or at the number on your health plan ID card, and we will work with you (and, if necessary, your doctor) to find another way for you to earn the same reward. Rewards may be limited due to incentive limits under applicable law. Components subject to change. This program is not available for fully insured members in Hawaii, Vermont and Puerto Rico nor available to level funded members in District of Columbia, Hawaii, Vermont and Puerto Rico.