Care management

Calm Health is available through your plan at no additional cost to you. This means you’ll have access to the widely recognized mental well-being Calm app, which offers resources for sleep, meditation and mindfulness. With 24/7 access to digital content, you can set your own pace on the path toward a healthier you as you get help with information to meet goals like better sleep, building skills to manage stress, developing resiliency and building a mindfulness habit.

If you have a special condition, our Centers of Excellence (COE) network provides help finding a doctor and medical center as well as help with understanding your illness. COEs are intended to complement local hospital and physician care by helping you get access to care.

Included in your health plan is a membership to Maven – 24/7 virtual support and guidance for you and your partner during your pregnancy, postpartum and newborn journey. With the app, get free access to a dedicated Care Advocate, virtual appointments and messaging, and on-demand classes, groups and articles. 

The Maven app also provides support with:

• Creating your birth plan
• Breastfeeding and bottle-feeding
• Navigating infant sleep
• Returning to work
• Managing your mental health

Whether you have questions about your health care options or healthier living, we’re here for you. Personal Health Support can help give you the information you need, so you can make informed decisions and focus on what’s really important.

This program can help you:

• Get answers to questions about diagnosis and treatment options
• Find a network doctor or facility
• Learn about lifestyle changes, like diet and exercise, to help manage conditions
• Connect with a registered nurse
• Get online health education and support
• Resolve billing or claims issues

Real Appeal^® is an online weight management program designed to help you build healthier habits and lose weight. It focuses on helping you take small steps that may have long-term results, and it provides support for key areas such as nutrition, fitness, motivation, and change. It includes online coaching, tools to track your progress, access to online fitness content, and more.